Random Black Screen, normal audio and cursor

Random Black Screen, normal audio and cursor

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Posted by: Gabriel.6480

Gabriel.6480

Hello all,

I’m experiencing some random black screen issues, during the game.

The screen turn black; i can listen the background music but not the effect sound(like casting a spell or human voices etc..) The cursor can be moved, f11 and f12 works great but the only thing i can do is press ctrl+alt+canc and quit the game.

This is my config.
i5 2500 No OC
Crossfire 7850 No Oc whit last driver 12.11 beta and last cap
8Gb Amd Ram cl 888
SSD Vertex Agility 3
Corsair HX 650

This is happening whitout giving me any windows error, the screen turn black and nothing happen.

Really dunno what to do, because for the 1 month I played the game worked well, then i did not play the game for about anoter month, and now this issue. I tried all the solution given by Anet(antialysing ccc cap drivers)

Every help will be great!

PS.

I was reading that this is a common issue and some people solved it connecting directly to the modem, bypassing the router.

I have a wimax connection that go in a router/modem that switch the signal to the other computers.

Random Black Screen, normal audio and cursor

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Posted by: Feirlista Xv.1425

Feirlista Xv.1425

Check to see if you have any apps running in the background that has a pop open
window like an IM or weather bug, if so disable them

Opinions are like ______ everyone has one I could
put the correct term in but not everyone has kittens

Random Black Screen, normal audio and cursor

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Posted by: kirito.4138

kirito.4138

Try suggestions in Part 7.3

http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream

Random Black Screen, normal audio and cursor

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Posted by: Gabriel.6480

Gabriel.6480

No apps in the background.

I think the possible cause depends on my wimax 4g connection.
Is such an unstable connection!

I always use this isp(linkem) since i bought the game but the error is now!
The connection sometimes change the frequency and the ip of the isp change.. dunno

Kirito: Tried all taht stuff but i cannot disable isp firwall cause my antenna seems to not have it!

Random Black Screen, normal audio and cursor

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Posted by: Yankee.8269

Yankee.8269

I’m somehow relived to hear so many others have this problem too. It’s been driving me crazy since I bought the game a few days ago, and at first I thought it was just my Nvidia driver.

Random Black Screen, normal audio and cursor

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Posted by: Gabriel.6480

Gabriel.6480

I do not think that is a releated to vga issues, but i still have this problem.

Random Black Screen, normal audio and cursor

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Posted by: Jazhara Knightmage.4389

Jazhara Knightmage.4389

try turning he gpu fan up, you can use overdrive(built into the driver) or trixx or afterburner, I only get black/grey screen issues when my cards vrm’s get to hot.

AMD FX-8350@4.8ghz on air(SilverArrowSB-E Extreme) , 32gb 1866mhz(10-11-10 cr1)
PCP&C 1200watt TC, Crosshair V F-Z, Sapphire 290x

Random Black Screen, normal audio and cursor

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Posted by: Bor.9436

Bor.9436

Hello Gabriel,
did you solve the problem? I have the same ISP and getting the same problem. Let us know! Thanks

Random Black Screen, normal audio and cursor

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Posted by: Wallace Mako.3425

Wallace Mako.3425

I have the same issue and I tried everything.

Random Black Screen, normal audio and cursor

in Account & Technical Support

Posted by: Gabriel.6480

Gabriel.6480

No way, tried the impossible….I don’t know…

Still having crashes…i can say that is an issue releated to my internet connection
My temps are low(65°)…what a mess..I can play ALL the games of this world without problems…only this sucks!! i’m going to sell the game -.-

PS. tickets in game not working ….