Skill lag and stutter

Skill lag and stutter

in Account & Technical Support

Posted by: GROMIT.7829

GROMIT.7829

Experiencing skill lag and stutter in PvE, sPvP and WvW.

Delay in Whirlwind activating
Whirl wind will not travel full distance
Whirlwind stutters (stops/starts mid travel)

This problem occurs across all similar skills on various classes, haven’t been able to play/enjoy the game for just over a week. Contacted my ISP (Virginmedia) who ran several tests and said everything was fine within their coverage.

120mb down/12mb up
i5-3570k
8Gb
GTX 770
Windows 8.1

Windows and all drivers are up to date.


Tracing route to 206-127-159-187.plaync.com [206.127.159.187]
over a maximum of 30 hops:

1 6 ms 6 ms 8 ms cpc1-nrte25-2-0-gw.8-4.cable.virginm.net [86.21.40.1]
2 9 ms 9 ms 6 ms nrth-core-2a-ae2-1741.network.virginmedia.net [213.106.254.101]
3 7 ms 7 ms 41 ms brhm-bb-1c-ae10-0.network.virginmedia.net [213.105.159.205]
4 13 ms 15 ms 14 ms brhm-bb-2a-ae3-0.network.virginmedia.net [62.254.42.109]
5 * * * Request timed out.
6 27 ms 28 ms 27 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
7 31 ms 32 ms 32 ms xe-3-0-1.fra61.ip4.tinet.net [89.149.182.78]
8 37 ms 34 ms 36 ms cdnetworks-gw.ip4.tinet.net [77.67.71.122]
9 * 32 ms 32 ms 206-127-157-94.plaync.com [206.127.157.94]
10 33 ms 32 ms 31 ms 206-127-157-102.plaync.com [206.127.157.102]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

The problem occurs AFTER it’s left my ISP’s coverage and enters tinet.net and then completely dies once it’s in the plaync.com area.

Here’s a few more tracert


Tracing route to www.bbc.net.uk [212.58.246.93]
over a maximum of 30 hops:

1 5 ms 7 ms 8 ms cpc1-nrte25-2-0-gw.8-4.cable.virginm.net [86.21.40.1]
2 5 ms 8 ms 7 ms nrth-core-2a-ae2-1741.network.virginmedia.net [213.106.254.101]
3 7 ms 13 ms 10 ms brhm-bb-1c-ae10-0.network.virginmedia.net [213.105.159.205]
4 12 ms 11 ms 11 ms tcl5-ic-2-ae0-0.network.virginmedia.net [212.250.15.210]
5 11 ms 15 ms 11 ms 212.58.239.249
6 * * * Request timed out.
7 15 ms * 14 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
8 17 ms 15 ms 16 ms 132.185.255.165
9 14 ms 15 ms 16 ms bbc-vip014.cwwtf.bbc.co.uk [212.58.246.93]

Trace complete.


Tracing route to www.google.co.uk [173.194.34.159]
over a maximum of 30 hops:

1 8 ms 8 ms 7 ms cpc1-nrte25-2-0-gw.8-4.cable.virginm.net [86.21.40.1]
2 5 ms 7 ms 8 ms nrth-core-2a-ae2-1741.network.virginmedia.net [213.106.254.101]
3 9 ms 11 ms 10 ms brhm-bb-1c-ae10-0.network.virginmedia.net [213.105.159.205]
4 8 ms 15 ms 8 ms brhm-bb-2a-ae3-0.network.virginmedia.net [62.254.42.109]
5 9 ms 8 ms 7 ms brhm-bb-1b-ae0-0.network.virginmedia.net [62.254.42.106]
6 12 ms 11 ms 16 ms tele-ic-6-ae0-0.network.virginmedia.net [62.253.175.102]
7 14 ms 13 ms 14 ms 72.14.215.230
8 18 ms 15 ms 14 ms 209.85.252.188
9 15 ms 11 ms 15 ms 209.85.253.115
10 15 ms 11 ms 11 ms lhr14s21-in-f31.1e100.net [173.194.34.159]

Trace complete.

!!!! YOU’RE NOT MY SUPERVISOR !!!!

(edited by GROMIT.7829)

Skill lag and stutter

in Account & Technical Support

Posted by: GROMIT.7829

GROMIT.7829

Bump….Would appreciate a response on this.

!!!! YOU’RE NOT MY SUPERVISOR !!!!

Skill lag and stutter

in Account & Technical Support

Posted by: Korra.1452

Korra.1452

Your ability to connect to the IP you started tracing isn’t the problem.
The reason you won’t come further than “206-127-157-102.plaync.com [206.127.157.102]” is because you need to connect through the correct port (i don’t know what port) or use your game client.

and it doesn’t seem like any of the hops on the route takes too long since mine takes about the same time and i have not lag.

It might be because of win 8 but I’m not sure that it is. I have tested win 8 alot and compared it to win 7 and generally found that win 7 is more suited for gaming (at least with my hardware).

but please don’t go and reinstall your entire system because of what i just wrote because i won’t take responsibility and it might not be the reason for your problem.

Don’t take it as a bad thing that a player and not the dev answers your question.
Take it as a service to the devs who can then make the game better.

(edited by Korra.1452)