Unable to log in

Unable to log in

in Account & Technical Support

Posted by: Spikewheel.1329

Spikewheel.1329

Ok so I haven’t played GW2 since not long after it came out. Now I want to play it again since I built a new high end rig but it is not letting me log in. I keep getting:

“Guild Wars 2 has encountered an error”
“The account name or password you entered is invalid. Please check your information and try again.”
>option to recover account<
“Build: 21953”
“Error Code: 11:1001:2:1270”

I have recovered the account 4 times. The website lets me log in just fine, changed passwords, email authentication, the works. But no matter what I can’t log in through the patcher.

Unable to log in

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Some people try to log in by using their display name, which will cause an error. Are you using the email address associated with the game to try and log in? That is what you need to enter in the ‘name’ box.

If that doesn’t work, you could try a -repair on your files. If all else fails, you can try Tech Support and/or Customer Support. Good luck. =)

Unable to log in

in Account & Technical Support

Posted by: Spikewheel.1329

Spikewheel.1329

Wow… It worked lol

I don’t feel like a complete moron though because in my defense it does say “Account Name”

Thanks for the help bud lol

Unable to log in

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You are most welcome!

And it would be budette…lol.