Guild Wars 2

After I have logged into the game client and hit the play button, when I click on my character in the character selection screen, I am disconnected (error code 7:11:3:189:101). It often takes several tries to get into the game. Sometimes I cannot get in period, even after an entire hour of attempts. This disconnect can also happen after successfully getting into the game when I try to change areas via waypoint, or zone out, or try to enter a story instance. I then have to try again and again to get back into the game because of the same issue mentioned above.

I have added GW2 to every permission in every part of my computer I can think of. Norton, my connection security settings, everything has been set to ignore Guild Wars 2 as a potential threat. I have even tried disabling my anti-virus programs all together, but even that does not help the problem. Even though I am on a University network, their admins insist that the trouble is not on their end.

I’m including my Game Adviser results, in case there is anyone who can read the thing. It’s all Greek to me.

Any help would be really appreciated. I have been unable to play this game in a week, and I have really been missing Tyria!