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Posted by: Ricky.1463

Ricky.1463

When i put the disc in and click for it to start the dl it does about 10’000 kb then it closes and flashes the same screen on and off and doesnt do anything so whats the deal

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Posted by: Mars Hill.1542

Mars Hill.1542

Same thing has happened to me. When I insert the disc, I’m prompted to run the guildwars2.exe installer (or something like that). I run it, and then it downloads about 14,000 kilobytes. After that, the screen disappears and then quickly reappears—except it’s at 0/0 kilobytes. That screen stays up for about 2 seconds and then disappears again. Nothing happens, nothing ever reappears and I don’t even get the opportunity to click the “install game” button.

I honestly have no idea what I could possibly do to fix it. I have it installed on my laptop, which is very inferior to the desktop that I’m trying to download it on. I’m thinking of downloading the game onto a flash drive and moving it onto the desktop, but I’m not even sure if that would work.

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Posted by: Tuche.6719

Tuche.6719

Same problem . . .

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Posted by: moirweyn.9872

moirweyn.9872

I take it you are unable to download the game?

“There are two types of people in the world…and I don’t like them.”

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Posted by: Alexander.5920

Alexander.5920

i get to the launcher screen and it says i have 5 files remaining, it downloads to 248kb and then the rate of download goes to 0.0kb/s and doesnt start up again

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Posted by: Jiggy McNasty.9563

Jiggy McNasty.9563

Having exactly the same problem as the first 3 posters. Tuche.6719, I tried downloading the game, but you actually just download the Setup.exe file… which leads to the same issue.

I put in a support ticket, I sure hope they get back to me ASAP.

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Posted by: willowize.9423

willowize.9423

Same problem here as above. I really would like to play the game too. Just want it to load.
When I insert the disc, it prompts to guildwars2.exe installer. It runs it, and then acts like it is downloading about 14,143 kilobytes. After that, the screen disappears and then quickly reappears—except it’s at 0/0 kilobytes. That screen stays up for about 2 seconds and then disappears again. Nothing happens, nothing ever reappears and I don’t even get the opportunity to click the “install game” button.

(edited by willowize.9423)

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Posted by: Advent.2579

Advent.2579

Same here! I just got Windows 64 Bit and it goes to about 10,100 KB then it asks if I will allow GW2 to make changes in my computer so I click yes and it closes.

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Posted by: NotoriousDeltron.7869

NotoriousDeltron.7869

Found this somewhere else, and it worked for me (Windows 8 – 64bit – Enterprise)

Try this

locate the gw2.tmp file (it size should be around 10 Mb (in my case it was 0MB)). Make a copy of your exe, and rename the tmp file to exe.

So:

Gw2.exe → Gw2copy.exe
Gw2.tmp --- Gw2.exe

and open Gw2copy.exe .

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Posted by: Wolf Masta.2963

Wolf Masta.2963

where u fing gw2.tmp file? (I hav hard copy)

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Posted by: Aithril.3692

Aithril.3692

I found those files in this directory:

c:\Users\(my user name)\AppData\Local\Temp\

But the above steps did not work for me, it is stuck on Downloading 9kb.

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Posted by: Aithril.3692

Aithril.3692

Re-posting from my own thread:

Okay we fixed it!!!

I had been using the Microsoft signed video driver. I went out to AMD.com and downloaded the latest driver for my video card.

The driver install also installed a few other things, like an updated version of .Net.

Now all is well!

I do wish I was able to get to the point of having a log file generated somewhere or an error message which might have mentioned dependencies like that. But all is well and the game is installing!

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Posted by: ImmortalTheif.1658

ImmortalTheif.1658

how to install……
:( buy ad but cant install

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Posted by: ImmortalTheif.1658

ImmortalTheif.1658

thx for NotoriousDeltron.7869
i had try your way and i think i can install it

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Posted by: Gentle Step.7150

Gentle Step.7150

i put in my disc and sais cant install go to tech support and suppor doesent help me out at all the game disc cant do anything when I put it in nothing

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Posted by: araxmage.1973

araxmage.1973

It could be your drivers that are outdated. My problem was my laptop having a max screen resolution of 1024.

I updated my drivers and now i have a resolution of 1300 something. When i tried to install GW2 again, it worked and the installer started.

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Posted by: Stormcrow.7513

Stormcrow.7513

I thought that necromancers were only ingame lol :O

i7 3770k oc 4.5 H100i(push/pull) 8gb Corsair Dominator Asus P877V-LK
intel 335 180gb/intel 320 160gb WD 3TB Gigabyte GTX G1 970 XFX XXX750W HAF 932