character login stuck on loading screen

character login stuck on loading screen

in Account & Technical Support

Posted by: Stillmoon.6894

Stillmoon.6894

can you help me with this? one of my character is stuck in caledon forest. for some reason the loading screen just froze and the game wont load. i tried to login with other character and they are all okay. the gw2 program is running and my friend say i am online but the screen doesn’t load.

character name: pachua
server: isle of janthir
waypoint: twilight arbor, caledon forest

can sombody help me with this?

thank you

“Dream and hope sundered my world, it will no longer wreak such sorrow”

character login stuck on loading screen

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Posted by: shypool.5892

shypool.5892

I had same question as Po, but in Lion Arch

character login stuck on loading screen

in Account & Technical Support

Posted by: Stillmoon.6894

Stillmoon.6894

this thing happens again, i was teleporting from the same wp
old sledge > twilight arbor

if any tech support is online please check about this

“Dream and hope sundered my world, it will no longer wreak such sorrow”

character login stuck on loading screen

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

First: Check the game for errors and repair it

  • Close your game completely.
  • Next, make a copy of your Gw2 game shortcut and rename it “GW2 Repair” or to something that you will recognize it for being only for running a repair on your GW2 installation.
  • Now, right-click this “Gw2 Repair” shortcut and click on “Properties”.
  • On the “Shortcut” tab look in the “Target:” field, you should see:
    “C:\Program Files (x86)\Guild Wars 2” or wherever you have Guild Wars 2 installed.
  • After the closing quotation marks in this line put a space and then add -repair
    It will look like this but with your GW2 install location:
    “C:\Program Files (x86)\Guild Wars 2” -repair
  • Hit OK after making this change.
  • Run this repair shortcut. Your game will run through a repair cycle and fix any damaged files it finds.
  • After it runs through, start the game using the normal GW2 game shortcut and see if your stuck character will load properly.

If that did not fix the problem then: Delete the local.dat file
If the above solution did not fix the problem then there is a file that must be deleted that may fix the problem. This one will cause you to lose your saved game settings so try the above solution first so you do not have to needlessly reconfigure your settings.

  1. Close your game completely.
  2. Browse your My Computer to: C:\Users\YourComputerUserName
  3. Then in the window menus, click on “Tools” then “Folder Options…”
  4. In the window that pops up, click the “View” tab
  5. Select to “Show hidden files, folders and drives” and click ‘OK’ (attached image #1)
  6. You should still see a folder in your file listing called “AppData”, open this folder
  7. Inside that folder open the “Roaming” folder
  8. Inside that folder open the “Guild Wars 2” folder
  9. Inside this Guild Wars 2 folder you should see a file called “local.dat”, rename this file to “backup-local.dat”
  10. Load up your game normally and see if the character can load properly.
  11. If it is fixed then you will notice your settings are all reverted to default. You should reconfigure your game settings once again to your preference. You can then delete the “backup-local.dat” file.

note
By “window menus” I mean up at the top of the window where it says “File Edit View Tools Help”. If that bar does not display in your window for you along the top, then click the drop-down arrow next to the word “Organize” and then click on “Layout” and select “Menu bar” to enable showing of the menus (attached image #2).

Another way to do Steps 3, 4 and 5 to make hidden folders visible is:

  • Click your Start menu and then open Control Panel
  • In your Control Panel, if items are sorted by “Category” then select “Appearance and Personalization” on the right side, then in the second bottom area under “Folder Options” click on “Show hidden files and folders”. This will open the same options dialogue box shown in attached image #1.
  • Otherwise, if Control Panel is sorted by Icons, simply click on “Folder Options” from the list to bring up the options dialogue box shown in attached image #1.

Attachments:

| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |

character login stuck on loading screen

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Posted by: Buffy.9246

Buffy.9246

I had the exact same issue. I had to do what he said^ and it works now. Though i made the mistake of re doing the repair now im stuck waiting for it to finish again haha. But the only thing that didnt work was the making sure it was not hidden. It goes back to hidden after you try to change it(at least for me).

character login stuck on loading screen

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Posted by: shadow.6174

shadow.6174

But the only thing that didnt work was the making sure it was not hidden. It goes back to hidden after you try to change it(at least for me).

Usually the cause for when you change it to show hidden files and it turns back to not showing them is some virus or leftovers of some. There is a simple fix for it around web (in case the virus isn’t active anymore and it’s just its leftover on system).

character login stuck on loading screen

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Posted by: Skywocker.4183

Skywocker.4183

I did both suggestions, for 1-time login it always worked, after that I’m still getting the issue, sometimes I get through it sometimes I don’t. Win10