Game Wont Install

Game Wont Install

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Posted by: Cartith.9481

Cartith.9481

I am having a problem installing the game. I have tried 3 separate times to install Guild Wars 2 on my Mac (currently running the newest update, Yosemite I believe). After reaching around 249,930 or so files remaining to download, my launcher stops attempting to download and does nothing. I have not been able to find any solutions anywhere on the forums.

Game Wont Install

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Posted by: FlamingFoxx.1305

FlamingFoxx.1305

How long have you tried to leave it open when it hits that number? Try letting it sit there for an hour and then come back and see if it has progressed.

Game Wont Install

in Account & Technical Support

Posted by: Cartith.9481

Cartith.9481

I have tried that. I left it going overnight and that did not work. It just sits there.

Game Wont Install

in Account & Technical Support

Posted by: FlamingFoxx.1305

FlamingFoxx.1305

Have you looked in the sticky thread of this forum that has troubleshooting instructions.
There are instructions in there on how to delete the GW2 application support folder which may be of use (it just forces the game to re-download the 8MB files for the launcher).

Otherwise I’m wondering if it could have something to do with a specific port being blocked by your router that GW2 needs?

Game Wont Install

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Posted by: Cartith.9481

Cartith.9481

I have followed everything that applies within the sticky thread. How would i check to see if a port is being blocked by my router?

Game Wont Install

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Posted by: Cartith.9481

Cartith.9481

I seem to have resolved this issue. Apparently attempting to instal to an external hard drive will cause it to seize up while installing. I moved the application to my actual desktop and it is going along well. I will attempt to move it back into the external hard drive after installation is finished. Will post an update as to whether or not it works.

Game Wont Install

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Posted by: FlamingFoxx.1305

FlamingFoxx.1305

Haha yeah might have been worth specifying that that is what you were doing in the first place.

Game Wont Install

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Posted by: Moderator.6840

Moderator.6840

Hello everyone,

We’ll close this thread since the issue is now resolved.

Thank you for your understanding.