low FPS problem

low FPS problem

in Account & Technical Support

Posted by: shinwa.6187

shinwa.6187

Hello ArenaNet team.

I just bought a new PC and i have problems with my FPS.

I’m playing at 10-15 fps, same FPs that i had on my old PC.

I have windows 7 with SP1 installed, latest dirext x11 drivers and latest AMD drivers.

My power options are set to best performance.

Any idea of what should i do? cause i have the same FPs no matter what options I select on the graphics options. if I set it to Best Performance, Balanced or Best Appearance it will show all time 10-15 FPS

I attached my DxDiag for u to try to solve my problem.

Attachments:

low FPS problem

in Account & Technical Support

Posted by: Rampage.7145

Rampage.7145

Could be any of this:
1. Videocard not installed on the right lane, make sure it is properlly pluged in, and running at full PCI-e 3.0 x16, download GPUz and make sure all the values are finee.
2. Memory failure or not properlly setup. Perform some memtest, to make sure is working fine.
3. Drivers, Directx up to date
4. CPU throteling down due heat or some other issue get CPUz, make sure ur CPU is working properlly under load, download prime95 and perform some tests while monitoring it to make sure it is behaving fine.

low FPS problem

in Account & Technical Support

Posted by: shinwa.6187

shinwa.6187

Really thank you Rampage, the answer was as simple as what u said at first, i put my new graphic card on the same slot I had my old one and it was a 2.0 PCI-e. I swapped it to a 3.0 one and all is fine now.

Really appreciate it.

low FPS problem

in Account & Technical Support

Posted by: Rampage.7145

Rampage.7145

Np , it is by far the most common issue.