Guild Wars 2

Gaile Gray.6029:

KuhOhneEuter.2301:

Gaile Gray.6029:

KuhOhneEuter.2301:

Hello,
i submitted a Ticket (#6566466) 8 days ago and got still no answer.
i forgot my guild wars 1 password and need a new one…

can you help?

What we see in the history is that you’re creating a ticket and then closing it as no longer needing help, then opening a new one. This happened four times in seven days, and it will not expedite service but in fact will slow it.

Please allow a ticket to remain open until it has been resolved.

Aviram.7932:

(#6574898)
Thats my ticket, am waiting for about 5 days now but i understand how pressed thigns are for you guys.
My problem is not so big so i can wait.
Keep up the good work.

Thank you very much for your patience. We appreciate it and will help as quickly as possible!

i closed the privious 3 tickets because i chose the wrong categories… finally i saw the category “guild wars original”…

Thanks for the explanation. You will be helped as soon as possible.

Hi again,
nothing is happended with my Ticket. >ou wrote in an other topic there is only one queue:

“There is One CS Queue

All tickets go into a single queue.
Tickets are answered in the order received.
Do not submit multiple tickets, it slows the process.
Follow up by updating your initial ticket."

How does this match to the previous posts of other users
my ticket 6566466 (not solved) < 6573241 from Kuraito.9162 (solved) < 6574898 from Aviram.7932 (solved)…?

Regards

Gaile Gray.6029:

KuhOhneEuter.2301:

Hello,
i submitted a Ticket (#6566466) 8 days ago and got still no answer.
i forgot my guild wars 1 password and need a new one…

can you help?

What we see in the history is that you’re creating a ticket and then closing it as no longer needing help, then opening a new one. This happened four times in seven days, and it will not expedite service but in fact will slow it.

Please allow a ticket to remain open until it has been resolved.

Aviram.7932:

(#6574898)
Thats my ticket, am waiting for about 5 days now but i understand how pressed thigns are for you guys.
My problem is not so big so i can wait.
Keep up the good work.

Thank you very much for your patience. We appreciate it and will help as quickly as possible!

i closed the privious 3 tickets because i chose the wrong categories… finally i saw the category “guild wars original”…

Hello,
i submitted a Ticket (#6566466) 8 days ago and got still no answer.
i forgot my guild wars 1 password and need a new one…

can you help?