Guild Wars 2

We paid a good amount of money for the game, good support should be included in that.

Drintar.1246:

It’s not a made up argument ANet has to tell us if they have had a breach they have not. They have however determined that people are being hacked because of what I said. In fact two of the three I was hacked threads I read on Guru point blank stated they used the same email and password for multiple GW2 fansites as they used in the game or used them in previous games.

If the people are using unique ones for GW2 then I’d say they have a keylogger most likley or and I say this having been in CS for one of the earliest MMOs. They gave someone access to their account that had a compromised system.

The last possibility is simply they tried to buy gold, power leveling etc, or they went to a hacks/cheats site and got infected or they were phished.

You mean you have just used all the arguments people that have no idea how stuff actually get hacked, use.

Drintar.1246:

Bloodtau.4672:

A few of my friends bought the game from this website (GW2 main site) and have been hacked due to your database compromise. How do they get the account back if they don’t know their key? Do they use the credit/debit card number they used to buy it with?

Just what database compromise do you think ANet had? THEY didn’t have one. The hacked accounts are people using the SAME username/password on multiple games and fan sites. It’s the OTHER games and fansites that have been compromised.

And people using unique passwords and email addresses just for GW2, what’s your made up argument for those people then?

I remember when I bought it myself, the guild wars 2 website manually filled the number in but never actually gave you a copy to save or anything.

So far the way accounts have been handled have been shocking, no way a game wanting to be a AAA title should have been this bad at it.

Gmail some of them, hotmail the others (got 4 friends hacked so far….)

Here is the incident number(s) for one of them arenanet, He’s been waiting 3 days now.

[Incident:120904-009371] [Incident:120904-008390]

They have scoured their email addresses, no email…..

A few of my friends bought the game from this website (GW2 main site) and have been hacked due to your database compromise. How do they get the account back if they don’t know their key? Do they use the credit/debit card number they used to buy it with?