For those who are not able to access the commerce panel at all – were you able to before?
(edited by Cliff Spradlin.3512)
Hey, I’m having the same problem as some people on here, can buy anything on the TP but as soon as I try to sell it says ‘error attempting to sell’ [shown below]
Hi,
This is a slightly different problem than I’ve seen reported. Could you tell me if you’re able to send player mail currently?
I can buy things no problem but can’t sell anything.
I managed to sell an item maybe a week ago before trading post was enabled for everyone.
Running Vista, on a home network. Any suggestions?
My guess is that something happened that caused your local trading post files to become corrupt. Unfortunately a normal repair operation doesn’t repair the trading post files. It’s a bit of an involved process to do it manually.
I’ve gotten a couple reports of this over the last day. When the rest of the trading post developers get in tomorrow, I’ll ask them to look into it. If my suspicion is correct, then they will be able to fix yours and others’ without asking you to do scary things to your files.
I’m sorry that you’re not able to sell right now.
@cliff
Is the bug i mentioned known? It sounds like your talking about people that haven’t gotten gold from transactions (buy or sell). My problem is with just checking. I’ve bought stuff from the TP several times without issue, but twice now I lost money while just checking and not actually buying anything. And the amount i lose is really specific (only the gold column of my money – silver and copper remains). I’m 100% sure i did not attempt to sell or buy anything when i lost this gold.
Hi,
We haven’t had any other reports of this happening. I’ve sent you some messages privately to try to figure out exactly what caused your money to disappear, but I haven’t found any evidence of the trading post being involved yet.
(edited by Cliff Spradlin.3512)
I cannot pick my items up from the trading post, they are there but i cannot interact with them at all?
You need to go to a Trading Post NPC, located in most towns, and access the pickup tab through that NPC.
(Using “s” for silver and “c” for copper) I’m not getting the correct amount of currency per trade. I sold one item for 57c with a listing fee of 3c, after it sells I get 52c back so essentially shorted 2c total. I know this is not a big deal but it scales with value; ie: another listing I just put up was 50 items at 55c per item so I should get back 27s 50c – listing fee of 1s 38c… which comes out to a grand total of 26s 12c. My total return for the sale was 24s 76c… so shorted 1s 36c….. anyone seeing this?? also… Is there some “hidden fee” that comes out BESIDES the listing fee?? that I’m just not realizing here? Thanks for any help
Sorry for the confusion. There is an additional fee. It’s documented here: http://wiki.guildwars2.com/wiki/Marketplace
Hi,
The queue of stuck transactions is still getting cleared out. At the current rate, it looks like it’ll be about 5 hours before it’s all cleared up.
At that point, assuming no bugs in the trading post, a user will be in 1 of 2 situations:
- For ‘instant’ buy orders that don’t complete (for example the user didn’t have enough money, or the item was no longer available), the user’s money will be refunded back to their character’s wallet automatically and silently.
- For other orders, part or all of the order may be completed. The proceeds can be picked up in the pickup tab when you’re at a trading post NPC. What that means is that you might see less money in your pickup tab than you expect, since each item in your sell or buy order can be purchased individually by other players. You can check the current status of an order using the ‘My Transactions’ tab.
I’m really sorry for the delays in the trading post. We’re doing our best to ensure that it doesn’t happen again.
I have had no access to the trading post since the game launched.
Always says ‘Down for maintenance’
Could you try again now? It should be available for all users. Are you able to access other tabs on the commerce panel such as the gem store and exchange?
I’m still having issues with the trading post. Nothing seems to appear in any of the tabs(see attached screenshot).
Anyone else got this problem?
Hi,
What operating system are you running? You need to be running Windows XP SP2 or above for the trading post to work, due to SSL root certs not being automatically updated in previous versions.