Showing Posts For Gene Rojo.4207:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

[Incident: 121215-001861]
Gaile Gray. Please check out my Ticket. It’s been 3 days

Hoping for your reply and help

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

[Incident: 121215-001861]

Gaile Gray. Please check out my Ticket. It’s been 3 days

The Support said they will look into my issue. But it’s already beeen 3 days Please recover my account as soon as possible I want to have a nice Christmas with Guildwars2.

How to Apply new serial code

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

Me. I done it successfully.

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

121010-002397 My Ticket is not being announced here Gaile Gray. I’ve been monitoring your post about the tickets and i can’t seem to find my ticket 121010-002397. It’s about a fake Fraudulent purchase which is not true coz i bought the game from an original retail store here in the Philippines. This is the 4th Day. Please do something about this.

My Ticket 121010-002397

Banned Acct - but my husband just saw me online?

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

Still, too many people got banned. Most of them are innocent

Banned Acct - but my husband just saw me online?

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

Too many people are banned. Take note, most of them are innocent

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

That’s gonna take you some time, leawen. very sad to here that. There timing of banning people is really terrible. The lost shores update is coming, then you’re gonna make a mistake by banning innocent people ? What do you want us to feel ? Terrible ?

(edited by Gene Rojo.4207)

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

Well, my account got Terminated because of a Fraud that purchase a serial key from their website ._. seriously? you let people like that slip away? >_< I mean, you don’t have any idea who are the people buying from you ? It really sucks because i’ve been playing since the Three Days Access and i can’t believe that my account got TERMINATED . I bought my account from a legitimate retail store here in the Philippines and look BOOM. My account is gone. If they don’t solve my case. I’m going to say Goodbye to Guildwars2 soon

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

You know what hurts me the most? That ArenaNet suspended my account, yet i’m very innocent. I’m not even a trash talker nor a botter in game. I know they won’t tell you what you’ve done when you got suspended but honestly, if we don’t know what we did then how are we gonna change what we’ve done wrong ? Coz we’re completely INNOCENT. We’ve done nothing wrong. I paid for this game, why would i destroy it ? I love this game, why would i bash the people who are playing it ? I got accused for being a trashtalker/botter.

Error Code: 45:6:3:2114

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

People getting more suspended? Seriously? Arenanet. I salute you guys, but please do something about this

refund

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

Lani is correct. We’re on the same boat.

refund

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

Good Sir. I didn’t do anything, and i got suspended. I didn’t even talk to a gold seller instead i REPORT them. I don’t really know what’s going on with Guildwars2. I already loved the game man. Somehow it’s a pain in the heart that this is happening me.

refund

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

Many people got suspended for no reason.

refund

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

I got suspended and i didn’t even know what i did. Awesome, right?

Account Suspension

in Account & Technical Support

Posted by: Gene Rojo.4207

Gene Rojo.4207

To who ever it may concern,

i don’t understand why my account got suspended when in fact i’m not even doing anything wrong? I don’t even trashtalk other people. I’m very quiet in game, but why i got suspended? Your quickest response mean a lot!

On Botting and What We’re Doing About It

in Guild Wars 2 Discussion

Posted by: Gene Rojo.4207

Gene Rojo.4207

Thank you so much! Keep up the goodwork Anet! Cheers!