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GW2 and CPU overheating...

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Posted by: Roland Dragonne.7384

Roland Dragonne.7384

Thanks Spectre. I have to mention that I do have my rig in the tower slot in my desk, but I removed the rear panel and ensure that the case is centered in the slot with 2 inches open on both sides. I have also noticed that those places in desks can cause issues if the case is too tight in there or the back is enclosed. If using those spots, remove the back and try putting a small floor or desk fan blowing air through the area. If that helps, try without the fan. If it continues to overheat, move the PC out of the slot.

In the past I have worked on pre-built systems (Dell specifically) that the case design itself was so bad that the only way to stop overheating once the GPU was upgraded from the original was to leave the side panel off and have a floor fan blowing into it constantly. Liquid cooling (expensive and annoying with required maintenance) or case replacement (varied price, no maintenance after swapping components over) were the only solutions.

Game reboots computer

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Posted by: Roland Dragonne.7384

Roland Dragonne.7384

If Guild Wars 2 can’t handle overclocked cards then it is a very bad thing in moderns times, if the Nvidia Drivers can’t handle overclocked cards then why allow them to be sold in the first place? I ran Furmark and Prime 95 AT THE SAME TIME for a good 2.5 Hours without a single reboot. This pushed my pc harder then GW2 does. http://i.imgur.com/ZZpaX.jpg circled in red are the duration and both max reached temperatures of the GPU and CPU as proof. It is NOT a PSU failure since that would mean it would have crashed within 2 hours (Usually I get resets in GW2 after either 30min or a couple of hours but usually within less then 2 hours).

Just want to weigh in here, GW2 can handle OC’d GPUs and CPUs just fine. I am running both OC’d (GPU factory OC, CPU OC’d by mobo). NVidia/Intel.

If any of you are having possible overheating issues, I have another post that has suggestions: https://forum-en.gw2archive.eu/forum/support/tech/GW2-and-CPU-overheating/first#post31336

ETA on for AMD video cards

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Posted by: Roland Dragonne.7384

Roland Dragonne.7384

Could you be overheating? Check my post here for thoughts and suggestions: https://forum-en.gw2archive.eu/forum/support/tech/GW2-and-CPU-overheating/first#post31336

GW2 and CPU overheating...

in Account & Technical Support

Posted by: Roland Dragonne.7384

Roland Dragonne.7384

I have been in IT for 20 years, build my own PCs, and have done hardware support on many different laptops and had to deal with overheating in many different situations for gaming systems over the years. Overheating is sometimes obvious, but other times a system does not tell you it is overheating and just shuts down after some time for apparently no reason. Here are a couple ideas for people with overheating issues:

All systems: First thing to do is ensure that any system fans are actually working. This is easy enough. For desktop/tower systems also make sure the fans are blowing in the proper direction (home-built systems often have this problem). Front/top fans should always blow in, rear/bottom should always blow out. Side fans can be in or out, depending on configuration/location (if they are right next to CPU/GPU, let them blow in, otherwise out). This allows for proper in-flow of cool room air, and evacuation of hot system air. The second thing to check is your system’s fan control software (if it has any). Ensure that all controllable fans are set to auto if they are using temperature for control. If there are no linked temperature controls, set those fans to high before playing GW2.

Room temperature: Make sure the room your are actually playing in is on the cooler side of comfortable temperature for you. If the room temp is too warm, you are setting the base temperature for your system higher and not helping the system to cool with warmer air.

Other suggestions:

Laptops: As mentioned, many laptops have passive cooling without fans, which will cause issues for a game as demanding on both GPU and CPU as GW2. If the laptop doe have fans, then it may be easier to help things out a bit:
With fans: Typically the fans in laptops are not strong enough to cool the GPU as well as the CPU if both stay at high usage for an extended period of time. You can help by making sure the vents are clear while playing and often simply raising the laptop up off of the desk/table a half inch or so to allow for better air flow will make a significant difference. Clear out the vents with compressed air as well. If these simple things do not help, try the without fans option.
Without fan(s): Search the internet or your local electronics retailer for a laptop cooling pad with fans. Try to find one that has fans that align with the vents on the bottom/rear of your laptop. Also blow out those vents with some compressed air to make sure the airflow is clear.

Desktop/tower: There are 2 main causes for overheating in desktops/towers. First is clogged vents and dirty fans that reduce airflow. Get out the compressed air and vacuum and give the entire case interior a good cleaning. Second is inadequate fans in general. This is often the case with pre-built non-gaming specific systems (not enough case fans, usually no fan in front pulling air in). Make sure there are enough fans to actually circulate air both into and out of the case. Power supply fans do not count. New fans are inexpensive and if your case has space for them, consider adding one. The main concern is that the interior case temperature needs to be kept reasonably low. If the air flowing through the CPU/GPU is warm, then it will not do much to cool those components.

I hope this helps!

PS: ANet mods feel free to quote this post or whatever if you think it will help more people.

(edited by Roland Dragonne.7384)