Guild Wars 2

I got the same problem and running on Logitech speakers as well, for me it usually happens during the big dragon fights or similar events, all sounds disappear and all you hear is a annoying beep like sound that wont go away untill game is restarted.

I really hate this issue when it happens in middle of fight, I have to turn down sound to be able to finish event.

A friend of mine also has Logitech speakers but he never had the issue. Maybe soundcard might be part of the problem (Audigy Soundblaster SE).

I seem to have the same issue.

My PSU is Tagan TG-900 BZ 900Watt. I bought it about 3 years ago so it would be well over enough for future upgrades. My graphics card is only 4 months or so old (Gigabyte GTX 670). I do not have a sufficient enough PSU here that can replace this nor do I have any testing equipment to even test my PSU. I will try to buy a new PSU once I get enough money, will be 850Watt (still enough since it doesn’t use the full wattage) and modular (just as current one) so I won’t have a cable mess.

I completely cleaned out my pc 1 week ago, it is dust free and it doesn’t overheat.

Explain to me WHY only Guild Wars 2 does it and NO OTHER GAME, Not even Crysis 2 with Direct X 11 patch and High Resolution Textures enabled. My computer has only 6GB ram when it recommends 8GB yet I can play Crysis 2 for HOURS without any sudden resets and it surely demands way more of a computer then Guild Wars 2.

When testing my computer with Furmark and Prime 95 for 2.5 hours my temperatures were higher then when playing Guild Wars 2 and did not cause a reset, ran those tests right after Guild Wars 2 resetted my pc for the x time.

For now I am going to reinstall the entire game and on Monday I will let both programs run again but that time for at least 6 hours. If nothing happens it just CAN NOT be my computer which has been stable for years.

About that thread, don’t look only at the OP, read the entire thread and look at the difference in systems and what is going on. Almost everyone points to hardware, don’t think you know EVERYTHING, there could something which makes the system think it is a hardware failure while in fact it is some weird sort of code that causes it. My pc is not overclocked without testing nor is it unstable, Guild Wars 2 is just not optimized for modern computers or for the variety of hardware combinations there are.

I have 40+ games on my computer ranging from simple not so demanding games to more demanding games like Crysis 2, Mass Effect 3, Metro 2033 which all run fine for hours.

I shouldn’t have to put stuff back to factory defaults just to play 1 game, that is just pure nonsense. The game should have been designed to accept modern times and the fact many gamers run overclocked hardware.

@ Arenanet:

I have had a response to my ticket, but it seems odd that just this game doesn’t support overclocking. Why doesn’t Guild Wars 2 support it? Why does it make my pc reset itself while no other game does it? How long will it take till Guild Wars 2 does support it?

I really want some answers on this very annoying and quite weird issue. I have had this pc run at current settings for over 3 years without a problem, yet Guild Wars 2 reboots my computer with no blue screen or anything and nothing points to my system. Everything points to either nVidia or Guild Wars 2.

I know I keep hammering this but I have to, I want the truth and a fix for it without ME having to change things. In modern days like now a game should support overclocking.

EDIT: http://forums.gearboxsoftware.com/showthread.php?t=84123 it might be for an older game but these people report EXACT SAME ISSUE and it definately points to problems with the game and not my computer.

Instead of giving the response to return my clock speed to default admit you just made some mistakes or do not know the cause of this issue instead of making me think I know nothing about overclocking.

Yup, note another 1 down on the list of people with the problem, only had it twice so far but it is still very annoying.

Hotcake.2137:

I’m having this same issue. I’ve noticed from browsing these forums and the Guru forums that people are having this issue very often with a GTX 570, the same card I am using. I tried rolling back the drivers to 296 and the issue went away for about a week, but now today I have had two system lock ups while playing. Both times the game completely froze and my system became non responsive (no access to ctrl + alt + dlt, alt-F4, etc) and forced me to hard restart the system. I had this problem a couple times during the BWEs as well. All temps are fine, the PSU is functioning perfectly, this is the only game I have ever had this issue with. I hope they fix this soon as it seems to be an issue with GTX cards and their drivers.

Your problem is slightly different then ours, you have to manually reset your computer, our does it by itself.

I had a support ticket about this issue and their response was quite disappointing, they claim GW2 does NOT support overclocking. I have my ram slightly underclocked so I could overclock my CPU and now they ask me to put it back as close to normal values as possible and then try. Still got a factory overclocked GPU and I do not plan to change the clock speed of that card.

@ Corona Flare: A BSOD will give a option different then the ones you (and me as well) get, it will usually ask if you want to do a check for fault. If I am correct you only get Safe Mode options (2 or 3) and below that Start Windows Normally and you get it every time, if it would be BSOD’s it would ask for a system check after 2-3 of those to prevent / repair damage.

@ Tradewind: No blue screen happens and it does indeed shut off completely as if power is turned off and then reboots itself.

From what I remember from the GW2Guru forums someone said Borderlands 2 optimizations were causing delay of the driver release which also contains GW2 optimizations. I do still think that either nVidia or ArenaNet have to give an official response about these issues (Also running the Gigabyte GTX 670 card) I tried all drivers from the first to the latest beta driver for the 6xx series and all of them cause my pc to randomly reset itself. People keep hammering it down to hardware failure while stress testing it and playing other games give no issues at all.

Roland Dragonne.7384:

Theslayernl.5219:

If Guild Wars 2 can’t handle overclocked cards then it is a very bad thing in moderns times, if the Nvidia Drivers can’t handle overclocked cards then why allow them to be sold in the first place? I ran Furmark and Prime 95 AT THE SAME TIME for a good 2.5 Hours without a single reboot. This pushed my pc harder then GW2 does. http://i.imgur.com/ZZpaX.jpg circled in red are the duration and both max reached temperatures of the GPU and CPU as proof. It is NOT a PSU failure since that would mean it would have crashed within 2 hours (Usually I get resets in GW2 after either 30min or a couple of hours but usually within less then 2 hours).

Just want to weigh in here, GW2 can handle OC’d GPUs and CPUs just fine. I am running both OC’d (GPU factory OC, CPU OC’d by mobo). NVidia/Intel.

If any of you are having possible overheating issues, I have another post that has suggestions: https://forum-en.gw2archive.eu/forum/support/tech/GW2-and-CPU-overheating/first#post31336

If you read my post it lists the temperatures and those are fine, heck those are what 2.5 hours of 100% GPU / CPU usage give, GW2 doesn’t use GPU / CPU for 100% constant so during GW2 the temps are lower. It has to be the graphics drivers that somehow crash when something is done by the GW2 engine. I do hope they will fix it, resets can’t be healthy for the computer

If Guild Wars 2 can’t handle overclocked cards then it is a very bad thing in moderns times, if the Nvidia Drivers can’t handle overclocked cards then why allow them to be sold in the first place? I ran Furmark and Prime 95 AT THE SAME TIME for a good 2.5 Hours without a single reboot. This pushed my pc harder then GW2 does. http://i.imgur.com/ZZpaX.jpg circled in red are the duration and both max reached temperatures of the GPU and CPU as proof. It is NOT a PSU failure since that would mean it would have crashed within 2 hours (Usually I get resets in GW2 after either 30min or a couple of hours but usually within less then 2 hours).

Furmark is a good GPU stress test and even having that on for 8 hours straight does not reboot my computer, Guild Wars 2 does, this remains a mysterious thing till the culprit is found.

I do not know OCCT but I have used both Prime95 together with Unigine Heaven and let both run for several hours with no problems at all. I still find it hard to believe that GW2 stresses my computer to breaking point, if it did then I am truly amazed and wondering who is responsible for breaking my computer then and what is broken.

We can keep pointing to Hardware but I am 100% sure it is related to a “Bad Relationship” between nVidia drivers and GW2 sadly. I’m now down to the first and only “WHQL-Certified” released driver for the 600-series (All beta’s gave problem). If that still gives me resets then I will just have to either accept reboots or stop playing GW2.

As example here are people who complained in May on the D3 forums with EXACT same issue http://eu.battle.net/d3/en/forum/topic/4211001534 it is a problem and it has to be fixed. ArenaNet please communicate with nVidia or ask them if they know anything about this issue. I use a Gigabyte GTX670 Windforce OC Edition, it is factory overclocked and it doesn’t cause any issue on any other game.

From what I know those drivers are not exactly optimized for GW2 since it only lists Ambient Occlusion support added for Guild Wars 2 and not xx% performance increase in Guild Wars 2. I am going to revert to 304 as well now so I can get rid of this weird and bad computer reset bug.

I really doubt it is his laptop, my desktop is having same issue but on a NVIDIA card, no other game except GW2 does it. It must be Driver / Game related and not computer related. It CAN’T be :O

I have the same issue, used memtest and checked all temps. I couldn’t open the event viewer (according to google 1 of the windows updates actually broke it, there is a fix but takes time and I will do it eventually) but it is not something that has to do with the computer. I already made a own thread but after doing so I found out a similar problem arised during Diablo 3. That problem was driver related and mostly for NVidia users. No other game on my computer resets my computer only Guild Wars 2 just like yours, latest beta driver made it slightly more frequent so it has to be a issue between GW2 and NVidia.

I think it started either on the Stress Test before / after BWE3 or on BWE3 itself but my pc randomly resets itself while playing Guild Wars 2. Sometimes I can play for hours and nothing happens, sometimes it happens within an hour of starting the game. At some points it is even around the same area that it happens (Had it twice with story mode upon reaching the end of it just before I had to defeat a champion it just rebooted close to the same spot). Computer just powers down completely as if someone pulled out the plug and it then starts again. I receive no warnings or anything. Temperatures are all in check (below 70), ran a MemTest and it came out with a pass. Guild Wars 2 is the ONLY game it happens with.

Specs:

CPU: Intel Core 2 Quad Q9650 @3.0GHZ (Running at 3.4GHz)
RAM: 6GB DDR2 800
GPU: Gigabyte GTX 670 Windforce 2GB

I have tried a lot of things and looked on the internet but it all seems to point to a problem with either NVidia’s Drivers or Guild Wars 2, problems do seem to have gotten worse with the latest 306.02 drivers.

Included DXDiag and GameAdvisor files.