Q:
Accidental Transmutation of Armor Skin
Community Coordinator
A:
Hello there, Terrastrasza.
I am afraid to tell you that you are right in your assumption. Customer Support won´t return your armour skin as this is a human mistake and not something out of a bug or an in-game error. In this case, you need to purchase again the entire armour skin set, yes, if you want to have it back.
We close the thread now. Thanks for your understanding.