BLTP: Didn't receive items.

BLTP: Didn't receive items.

in Black Lion Trading Co

Posted by: Aldric the Slayer.5784

Aldric the Slayer.5784

My display name is Aldric the Slayer.5784, my character name is Richard Shadowbane. I bought 10 rich dragon coffers for 5 at 400 gems, but I never received them. Thank you for your quick reply.

(edited by Aldric the Slayer.5784)

BLTP: Didn't receive items.

in Black Lion Trading Co

Posted by: Rajani Isa.6294

Rajani Isa.6294

Hello, and welcome to the forums.

Two things :

One – Do not EVER post your email here – it may get harvested by bots. Plus, as you mentioned, it’s your username – it’s half of what someone needs to get into your account.

Two – This kind of thing you would normally submit to the support site (link at the very top – above the banner – of the page). However, most likely you are getting hit by the mail cap. You can only have 10 BL/Player emails, basically, at a time. There’s a counter, but some emails that count against the limit don’t register on the counter. Delete some emails and your purchases SHOULD drop through.

BLTP: Didn't receive items.

in Black Lion Trading Co

Posted by: SandraSolace.7682

SandraSolace.7682

Try emptying your in-game mailbox, you won’t get the emails if your inbox is full.