Guild Wars 2

We own two copies of the game in my house. One for me and one for my wife. I have bought tons of gems on my account and had no issues at all.

On my wife’s copy, we put in the CC details, get to the final end-page to click the confirm button, and the button is grayed out, unclickable.

We’ve also tried using paypal and it results in the same thing. Once we get to the final confirm page, it’s grayed out.

Any ideas?

UPDATE: We found a workaround. I noticed that once we got to the confirm page, the “You’re buying” stuff on the left had changed to blank. I hit back, changed the gem count we were buying, changed it back to the original value, clicked through and it works.

Weird issue, but glad we got it sorted. It seems that entering the CC or Paypal information cleared out the “cart.”