Did not get my purchase
Try deleting some mail items.
There’s another post about the same issue and the individual had 9/10 mail. They deleted a couple of things and the items appeared.
Edited to add link: https://forum-en.gw2archive.eu/forum/game/bltc/Never-received-gem-store-item-after-10-days/first#post234021
It worked!
I had 9/10 mails also and I got it right after deleting one, thanks
Edit: I kept deleting mails and then kept getting more stuff other players had sent me a while ago but I thought they had not sent me at all even though they had said they ware gonna send it to me, there is defenetly some bug in the mailing system
(edited by Ice Furl.4982)