Did not get my purchase

Did not get my purchase

in Black Lion Trading Co

Posted by: Ice Furl.4982

Ice Furl.4982

About ~40 minutes ago I bought 25 fine transmutation stones for 800 gems and I have still not gotten them. The purchase is on the list of recent purchases and I have used the gemstore before and then I just get the item via mail right away

Did not get my purchase

in Black Lion Trading Co

Posted by: whiran.1473

whiran.1473

Try deleting some mail items.

There’s another post about the same issue and the individual had 9/10 mail. They deleted a couple of things and the items appeared.

Edited to add link: https://forum-en.gw2archive.eu/forum/game/bltc/Never-received-gem-store-item-after-10-days/first#post234021

Did not get my purchase

in Black Lion Trading Co

Posted by: Ice Furl.4982

Ice Furl.4982

It worked!
I had 9/10 mails also and I got it right after deleting one, thanks

Edit: I kept deleting mails and then kept getting more stuff other players had sent me a while ago but I thought they had not sent me at all even though they had said they ware gonna send it to me, there is defenetly some bug in the mailing system

(edited by Ice Furl.4982)