Didn't recieve transmutation stones
Clear some old mail and you’ll receive it. Best way to do this is to make a new character and clear up all the mail that appears.
Community Coordinator
Greetings to both of you.
Esplen is right, Purring. Normally this issue has to do with the inbox being full or almost full so you only need to delete some messages (till your are with two or three left, for instance) and your items should arrive without any big deal. If this is not the case then proceed to contact our Customer Support team.
Thanks!