Eating money with no items again

Eating money with no items again

in Black Lion Trading Co

Posted by: Fluffycalico.2715

Fluffycalico.2715

The AH is instantly giving you some of what you buy and not givinig you other things it says you successfully bought. In both cases it does successfully take your money.
About 7G of my itmes are currently MIA
I thought you fixed this issue?

Eating money with no items again

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Posted by: morphemass.2850

morphemass.2850

Its also losing items that are posted for sale. They are removed from the characters inventory, but are not listed in the selling tab. There have been multiple reports of this on my servers chat.

Eating money with no items again

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Posted by: Tallenn.9218

Tallenn.9218

Good luck getting it. I went back and forth with them on this issue for several days before I finally just gave up. Perhaps that was the tactic all along.

Tip: If you get an error trying to buy something (or sell something that you care about losing and not getting paid for), DON’T keep trying it. Just because your money still shows on your character right after the error doesn’t mean it will still be there tomorrow- without the item you were trying to buy.

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Posted by: morphemass.2850

morphemass.2850

Its less an issue with the items, more that there appears to still be an issue with the trading post “losing” items. Sadly I can’t be 100% sure that my items aren’t lost somewhere in my trads since I have several hundred items on the TP BUT I’m 90% certain that they have just been lost.

As an aside, a more granular display of the time that things were posted and sold would help with this, as would being able to search through ones history.

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Posted by: Fluffycalico.2715

Fluffycalico.2715

Well it happened last night alittle after midnight est and of the 5 types of items I wanted to buy I got 3 of them however the other 2 / ori ingots/ and ectos I did not receive. They all said success when purchased and took money. But only the other items were in my take items screen. I have waited til morning to make sure the AH was not just lagging with my items.

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Posted by: MF Panda.5874

MF Panda.5874

morphemass:

I don’t think a more granular time display would help. I’ve done some careful measuring in the past, and roughly 30-40% of all times displayed which are of sufficiently testable granularity (i.e. 12 hours, 17 hours) are

1) just plain wrong
2) change over time inconsistent with the passage of time
3) reorder themselves chronologically

Fluffycalico:

Fortunately/unfortunately the official response on the matter has shifted from “you were hacked” or “gold and items are never lost™” to silence and often the removal of such threads. There was a vague “we have a discovered a problem and it may or may not help you no guarantees when we fix it” sent in response to a few support tickets, but nothing has come of that, and it appears more and more as if the issue being worked on was not related to the problem that people are having (i.e. TP eating items and gold).

Eating money with no items again

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Posted by: Fluffycalico.2715

Fluffycalico.2715

Yep would like a responce on this even if just we are working on it

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Posted by: Fluffycalico.2715

Fluffycalico.2715

Looks like it created “buy orders” instead of actually buying them…weird. But thanks for pointing out that it might had done that…I had like 36 gold sitting in there in supposed buy orders that I never placed. Now my character is doing the happy dance!
Apparently it had been giving me buy orders every now and then instead of actual stuff for a long time and I never noticed.

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Posted by: Nate.8934

Nate.8934

Looks like it created “buy orders” instead of actually buying them…weird. But thanks for pointing out that it might had done that…I had like 36 gold sitting in there in supposed buy orders that I never placed. Now my character is doing the happy dance!
Apparently it had been giving me buy orders every now and then instead of actual stuff for a long time and I never noticed.

I don’t think it was giving you buy orders instead of actual stuff. I think what happened is that you saw something for sale at say 12s. In that second between you clicking ‘Buy’ and the system actually grabbing the item, other people bought all of the ones that are for sale at 12s. So you end up placing a buy order. Similar things have happened to me before, I was about to buy something for 6s. In the 1-2 minutes it takes for me to decide to buy, the price had jumped to 15s since a lot of people bought the items that were sold between 6s and 15s

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Posted by: Vaerah.4907

Vaerah.4907

What Nate says. Happens in EvE Online too.

Edit: added this line of pointless text in order to avoid forum infraction.

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Posted by: BruderTack.8429

BruderTack.8429

I have a similar problem: I ordered 600 gems for 2g 24s 90c three weeks ago, but it says the transaction failed. On the next day I had 2g 24s 90c less money in my inventory, but to gems.
The support told me they don’t have the tools to analyse my problem, they have to be kidding…