Guild Wars 2

Card Approval Failed.

‘Please check your card details and try again. If you continue to get this message, please contact support.’

The same problem occurred with me earlier this week, a support agent named Fernando helped me fix the problem by overriding purchase restriction for 24 hours. Fernando stated that it was a problem with my bank, however I used a Debit Card (Vanilla Visa) so it’s impossible. (I don’t have a bank account either) Anyone have a solution to this problem? I would like to buy gems however this problem keeps reoccurring.

Support Number: 121007-002738

A lot of people having the same issue. Myself I cant use my credit card nor paypal

Get in line
https://forum-en.gw2archive.eu/forum/support/account/Gem-Store-Questions-Issues-merged/first

Supposedly its an antifraud protection scheme

Yes, I’m an attorney in RL and don’t mind supporting a great game like this with gem purchases (I’m addicted to having all dyes for all characters; yes, a bit odd but that’s what I want). For the price of a drink, I can have 50 dyes – sounds fair to me.

Anyway, I seem to always be blocked from purchasing gems:

Incident: 121006-000754

Sometimes I can get it to work, but it seems completely random.

Once you’re flagged, seems like you’re gonna have problems forever. Whether it was a misstyped digit or the name on the card not exactly matching your account, maybe your bank declined the transaction once… you’ll always have trouble from this point on.

Hello I am having problems buying gems starting yesterday. Unable to confirm credit card. I called the credit card company. Everything is in working order at this time and still cant buy gems.

#121009-001642