Guild Wars 2

Hi there. I just wanted to clarify something. I heard that if you have the same skin, you can redeem it back for something . For example i have bought 2 kasmeer’s staff skin. I has used 1 and the other 1 were unused. so can i redeem it ? if can how to redeem it back ?

If you create a support ticket (on this site go to Services then Support – top right hand corner of site), you can request a refund. The refund will be in gems only, not cash, and you must submit your request before July 15. You can request a refund for any duplicate gem store skins you have previously bought that are affected by this patch.

thank you very much. that was really really helpful. Thanks again !

kitten I wish I can buy from you :\