Guild Wars 2

Hi,

I’ve had this issue a number of times, but usually it fixes itself after I retry the TP a few times. This time however, its perma-broke.

When I open the Black Lion Trading Company window, it doesn’t show me any items. All tabs are blank, save for an error which states “error accessing account features”.

This is a new error. Previously, it would say DNS resolver cache timeout or something, but that used to resolve itself (this was annoying but I could live with that).

This new issue started off much the same, but after retrying the TP, I now get this new error and no matter what I do (infinite re-logs, reboots, spamming the TP in-game), nothing will get it to work.

Has something broken on my account? The error would indicate this is the case.

Refer to attached screenshot for the error message.

Make sure your firewall is allowing the awesonium.exe (yes, that is the name of the file) process through. The Black Lion Trading Company uses a completely separate file from the main GW2 game to run, and it frequently gets blocked by anti-virus/firewall software.

Its not my firewall or AV. Neither of these are logging anything against the process EXE you listed in the log files, which indicates it is not being blocked.

Trading Post is now working after logging out and waiting 30 mins. How long till it breaks again though?

My app doesn’t have a problem using the same TP api as the game, seems like it maybe a client-side issue.

Have you tried doing a data file repair?
https://guildwars2.zendesk.com/entries/28148006-Repairing-the-Game-Client

I’ll give that a go if it happens again. Has been OK now for the past hour or so.