Guild Wars 2

Good day to you.

My friend asked me to create a topic about his problem (he doesn’t know English well). He can’t buy anything on the Black Lion Auction House. The “Buy” button is just grey and can’t be pressed, so there’s no chance for him to buy any goods or materials.

We tried to re-install the Game client but that didn’t help. We used another PC and still the problem remeained.

Can u tell, what do we need to do, to solve this problemm?

can he take a screenshot of this?

Yes, next time he’ll be online (asap).

Might check his gold, silver, copper balance..

While it sounds obvious, my wife is famous for depositing her $$$ in the bank and then being confused when she can’t buy or sell items because the “sell” button or “buy” button is grey’ed out.

I had same thoughts about it yesterday, but he had more then 1 gold and couldn’t buy a single “copper” item.

Something like that…

ask your friend if they are also having these issues

1. on gem store in the upper left where the gem icon and amount show. this box will be empty

2. on trading post in buy screen buy button greyed out

3. on trading post on item lists no popup

4. on sell items screen screen completely blank

if so then it is the same issue I have
I used to solve it by closing and restarting the game over and over till it worked but someone suggested a different solution that seems to work in my thread

https://forum-en.gw2archive.eu/forum/game/bltc/Trading-post-failure-to-function

Try to open “Options” window with TP window still open, and change your game language – for example English ? French, wait for TP to reload, and back to your original language.

This method works for the one who posted it and myself as well so give it a try.

The TP is actually a separate process, which is why it shows that he has gold in his inventory but not his store (his gold balance should be reflected on the bottom right of the TP window as well). The store is not fully connecting to the game. Has he tried running the game as administrator (right click the shortcut, “run as administrator”)?

Thank you all for help. The problem has been solved.

The BLTCo doesn’t see the amount of character money so first you need to enter the Gem Store, so the Game could refresh your money (available to spend) and only then you can return back to the Auction.

For now, this is the only available solution.