Tarnished Coast
Invalid Authorization on TP?
Tarnished Coast
Well, after 4 internet restarts and 6 computer restarts, the “Error” is still there. But 8 mins after posting about it here and it magically works again. Meh.
Tarnished Coast
I’ve been getting this error all day no matter how many client restarts or character changes.
Only time I get this if I restart my game it fixes it. It seems this fixes it for 99% of players. Although Ive heard that some had problems with an external program that they had to change (I think it was like a voice server or something) as it was somehow causing a problem. Sorry I can’t help more. But maybe try playing around with whatever external programs you are running by turning them off one at a time etc.
If this happens to you, restarting the game client works most of the time. If the problem persists, or happens repeatedly after you’ve fixed it, please post more information on here and we’ll take a look.
It happened to me just a couple of minutes ago. Id try relog couple of times but the error remains.
It happened to me just a couple of minutes ago. Id try relog couple of times but the error remains.
Are you just logging out or exiting the game entirely? Because you have to exit the game entirely.
yes i did. still playing atm and the problems still there
yes i did closed the game in each try
I’m assuming you’re on Windows
You can try deleting the cache:
Open the folder %localappdata%/temp and look for a folder that begins with gw2cache-
With GW2 closed, delete the gw2cache folder.
If you can’t find the folder, open GW2, open the trading post and press CTRL+SHIFT+ESC to bring up the task manager. In the task manager, click the processes tab and look for awesomium_process.exe, right click it and select open file location. This will bring up the gw2cache folder. Close GW2 and delete the gw2cache folder.
If you can’t find awesomium_process.exe, go back to GW2 and ensure the trading post is open. If you still can’t find it, you’re not looking hard enough, because your trading post would be blank. If it is blank, you have another problem.
If that doesn’t work though, there’s really nothing else you can do. The invalid authorization problem is due to an invalid session, which is either a server problem that you can’t control or a cookie problem, which clearing the cache should have fixed, unless your session is being hijacked (which means you have another problem). The reason you have to close the game is because the session is only created when you start it.
You can also try manually killing off all your sessions by clicking all the disconnect buttons under your account security. https://account.guildwars2.com/account/security
You can also try waiting it out. If it is a server problem, the session will automatically die sometime within the next 24 hours.
Are you using Windows XP?
Did the problem start recently or has it always been an issue?
If your problem is not resolved, and can go into more in depth debugging, but it will require a little technical prowess on your part.
(edited by Healix.5819)
Found the awesomium_process.exe, it was on c /windows/prefetch folder there was no gw2cache folder. I deleted every file that started with gw2. But no joy. Im using XP Home ED SP3. Been playing since launch and this its the first time i have a problem with the game.
If you could find awesomium_process.exe, there should be another folder in the same place named data. Within the data folder is a Cookies file and a Cache folder. You want to delete these two specifically.
Solved
I was searching in the wrong place, this its the right one c:\documents and settings\your user name\localsettings\temp\gw2cache. I deleted the folder and TP started working again. Thank you all for your help.
This happens quite often. Restarting GW works, but you should really fix it properly instead of having this as a solution.
It’s a web browser implementation from a third party so I doubt Anet can fix the issue of it holding onto cached items after close. If you use CCleaner you can add the cache folder to it’s cleaning list. You can also make a batch file on your desktop to erase the cache data. But this happens so rarely that it’s not something you really want to do every single time.
The following will delete the files inside the cache directory without asking your permission, delete the /Q if you want to be asked.
Open notepad and copy & paste the following and save it as "deleteGW2webcache.bat" on your desktop:
del %TEMP%\gw2cache*\data\Cache\*.* /Q