Guild Wars 2

Hi,

This morning I tried to buy some Karma boost packs, I clicked to buy a pack of 5, clicked confirm and lost 275 gems but got no karma boost pack in the mail. I tried 2 more times ended up spending 825 gems and have no boost packs.
Anyone else have the same issue or know how to fix? I have submitted an in game ticket but no reply yet.

Still no joy with in game ticket, still nothing in the mail. Only the second time I have bought stuff useing gems so its not hard to work out that I am down 825 gems with no items to show for it.
I am scared to spend gems on anything else incase the same happens again. How long is the average wait time on an in-game ticket does anyone know?

have you checked your mail? and if you have maybe your mail is full so delete a few then check again

Hi,

Do you have your in game mail box full? (the limit is 10 emails)

If you have then delete mails and you will prob receive the items.

Hi,

Thanks for the replies. I deleted my mail earlier still no luck. I did however try and buy an armour skin just now and it worked instantly! I am at a loss as to what has happened with the booster packs. I’ll wait see if i get a reply to my ticket.

Update.

Just logged in and bang 3 mails with my booster packs. No idea why there was such a delay, anyway problem sorted.