Guild Wars 2 Forum - Black Lion Trading Co

Never Received My Purchased Profane Armor Skin

I thought i would give the gem store a try. I like this game and i want to support it. I purchased some gems and then bought the Profane Armor skin… Little did I know i’d be the new proud owner of nothing. Please help me anet.

Never Received My Purchased Profane Armor Skin

in Black Lion Trading Co

Posted by: illgot.1056

illgot.1056

delete all the player sent mail (gold selling spam) out of your mail box. You have a limit of 10 mails so it maybe backed up and waiting for you to delete old mail.

Never Received My Purchased Profane Armor Skin

in Black Lion Trading Co

Posted by: coglin.1496

coglin.1496

I have an issue with my latest purchase of some transmutation gems (had a ton but my account got hacked tuesday, btw two thumbs up for getting my account back me with in 30 minutes of my ticket ANET)

Anyway, this solved my problem as well thanks for the tip.

Poor craftsman blame their tools. Poor players blame their Engineer.

Never Received My Purchased Profane Armor Skin

in Black Lion Trading Co

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hi everyone.

Noitack, have you received your item after clearing your mail box, as Illgot said? This normally helps in a great deal of situations. If so, it may take a while till you receive it. If this is not the case, please, send a ticket to Customer Support.

I will close this thread now.