No Mail Delivery of Items Bought on Gem Store

No Mail Delivery of Items Bought on Gem Store

in Black Lion Trading Co

Posted by: TheSoothsayer.7439

TheSoothsayer.7439

Just bought a few items with gems but they haven’t been delivered. The transactions show up in my recent history but I never received the mail, even after restarting the game.
I saw this mentioned a few times in the past week when I tried to search the forums for an answer but it was never resolved. I know there is some work being done on the transaction system according to the forum so Im not sure if that has something to do with it.
Thanks for any help!

No Mail Delivery of Items Bought on Gem Store

in Black Lion Trading Co

Posted by: Esplen.3940

Esplen.3940

Clear up your mailbox. This includes ALL mails, including account-wide mail and character-specific. I would suggest making a new character, then deleting the mail on that character.

No Mail Delivery of Items Bought on Gem Store

in Black Lion Trading Co

Posted by: TheSoothsayer.7439

TheSoothsayer.7439

fixed, thanks for the help

No Mail Delivery of Items Bought on Gem Store

in Black Lion Trading Co

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Perfect, then we proceed to close the thread.
Thanks, Esplen, for your answer.