Guild Wars 2

I just did reported in-game, but not sure if I would get any response from the staff. I just purchased the Royal Pass which it cost 300 gems, but it failed to deliver via Black Lion Trading Post. I am hoping to hear from staff to see if they would help me to get the item I needed. Could it be a glitch?

Thanks and keep up the good work.

Empty your mail box and ensure its not full.

Oh Thanks! That’s why I was not getting anything from it. LOL Thanks again.