So I had Just Purchased Mad King Costume
I just had the same thing happen to me.
Clear your mailbox.
My mailbox wasn’t full at the time.
And I’ve just received it
Yes it wasn’t delivered to me either, I bought the Mad kings costume and the spooky trio mini pets and havent seen anything yet. My mail isn’t full either. Do we need to contact support?
never mind… I cleared my mail also and they got delivered. So much fun too!
My guildmate had this problem. Seems the mailbox sometimes decides it cannot recieve a gemstore message even when it isn’t full. Something about the count of the x of 10 being inaccurate. Even if your mail is half empty, clear it out and see if it helps.