Still can't purchase gems
“Payment Approval Failed”
a friend of the same worries
# Asura because I’m worth it!
I am having the same problem. I have tried two different cards. I called my credit card provider and they confirmed there is no issues with my card (that’s a relief). Can a dev please advise if this is an issue and it is being looked into? Is the commerce system being updated or down for maintenance? Thanks.
Have you open a ticket about the problem or just posting here? The only player solution I ever seen was one where you delay 15-30sec after entering the info and pressing the “go” button.
We are heroes. This is what we do!
RIP City of Heroes
RIP City of Heroes
Have you open a ticket about the problem or just posting here? The only player solution I ever seen was one where you delay 15-30sec after entering the info and pressing the “go” button.
Do you know how many times I have been REPRIMANDED IN EMAIL TO POST HERE INSTEAD OF USING THE TICKET SYSTEM?
Every single time I put in a ticket I am spammed the message that I should be putting the issue in the forums.
What the heck!
Not keeping all IT jobs here is a major reason IT is so bad HERE. 33y IT 10y IT Security
Have you purchased gems on the same day and tried again? That’s the error message I got once.
There is an system set in that automatically puts a limit on how many times you can purchase gems per day (I do not know the limit but it happened when I was trying to buy some costumes and armor skins off the store. Bought the 800 gem once then a few hours after tried again and got that error). It’s there in the event if someone gains access to your account and decides to go on a spending spree with any saved credit card information. You can open a ticket if that is the case and they can temporarily lift it.
If you haven’t bought gems prior and still get the message then yes, I do suggest opening a ticket. I have never been told to post here while submitting a ticket.
Sindarian Vagrants [Rune]
Covenant of the First Flame [Soul]
Covenant of the First Flame [Soul]
Have you open a ticket about the problem or just posting here? The only player solution I ever seen was one where you delay 15-30sec after entering the info and pressing the “go” button.
Do you know how many times I have been REPRIMANDED IN EMAIL TO POST HERE INSTEAD OF USING THE TICKET SYSTEM?
Every single time I put in a ticket I am spammed the message that I should be putting the issue in the forums.
What the heck!
Except there is nothing we can do here about a billing issue. I have no idea what tickets you submitted in the past but billing issues are most definitely support’s domain.
We are heroes. This is what we do!
RIP City of Heroes
RIP City of Heroes