Guild Wars 2

Hello Everyone,
I recently got hacked about 10 days ago and finally got my account back from anet. Anet restored my account to first day of this month which cause me to loose nearly 500g because at that time I just bought some toon slots. Furthermore, my small little guild bank where I store alot of valuble items also gone.

Anet told me that they are not able to restore any lost from Guild Bank so that’s a shame cause I have a bunch of unidentified dyes and exotic armors I stored for future use.

In spite of the above, I was thinking maybe Anet can create a (one time/day) Password required to use Trading Post as hackers salvage ur stuff and sell in the trading post for gold. On top of that, Bank and Guild Bank should have the same one time/day log in to access.

This way, with the 2 step verification, password on banks and trading post, the hacker are not able to sell any of you stuff in trading post or get into your bank.

I know is a hassle to go through all that but is one time log in to trade or bank a day… It is SAFER. Trust me, when you log in without any armor, gold, gem, bank items, laurel, karma, and etc. You would not think is troublesome to have that wonderful feature.

You can just put on two-step verification to use your phone or email. I would suggest using your phone.

How would that help anyone?
Obviously the hacker knew your account and email password, otherwise he wouldn’t have been able to get into your account, which means that you either used the same password or that you had a keylogger on your PC.
If you used the same password for both your email and your game account chances are high that you would have used the same password for the TP aswell. If you had a keylogger on your PC that security measure wouldn’t help you at all because the logger also logged the TP/Bank/.. password.

He asked for a 2step verification or something similar. Even if the person hacking had his email, it’s usually done by bots and other programs to make it faster to go through their database of information. No reason to double check an email account just to try to get into an account because it has 2step (especially if it’s on the phone).

Also, Arenanet logs the IP where you’re logging in from, and that should be getting sent to your email in the 2step if you’re doing email 2step. (I highly recommend the phone one because you can check login IPs on your account page.)

Additionally, if a hacker has your phone, your password, and your email, you might be suffering from a multiple personality disorder (although since that person retains some of your memories/knowledge, it might be even more than that).

A once a day verification of the trading post, good for 24 hours each time, will really only help those who log in occasionally. If you log in daily then your trading post is pretty much always open to hackers. I don’t see how this will do anything to stop a hacker.

For the daily player: you log in, verify the TP, log out later. A few hours later that day you are hacked. The TP verification is still good so he is able to clean the TP out.

kokiman.2364:

How would that help anyone?
Obviously the hacker knew your account and email password, otherwise he wouldn’t have been able to get into your account, which means that you either used the same password or that you had a keylogger on your PC.
If you used the same password for both your email and your game account chances are high that you would have used the same password for the TP aswell. If you had a keylogger on your PC that security measure wouldn’t help you at all because the logger also logged the TP/Bank/.. password.

I was hacked last year. I had up-to-date antivirus and anti-malware and did full scans before bed at night and also did a scan immediately after getting hacked. The closest I have downloaded to a program even remotely related to GW2 is Teamspeak. My accounts for both my email and my game account are unique. They are very secure. Even if there was a keylogger, I don’t type my password… I wrote a script to write it for me. I have a secure router. When I was hacked there was an error coming up in GW2 saying something along the lines of “cannot connect remotely to game”. I was knocked out of the game and at the same time, my internet service went down for a few hours. When my internet came back up (I was sitting there waiting as it was a Saturday and I had no intention of anything other than playing GW2), I logged into my account to find 8 naked characters and everything on the account completely stripped. There was a email notification saying that someone from an IP located in China had accessed my account. I had every angle covered and still lost everything, at least, until Anet restored it all.

Oh and I also had email verification so AFAIK they got access to my email account as well.

nirvana.8245:

Oh and I also had email verification so AFAIK they got access to my email account as well.

So what are you trying to say? The guy from china guessed your 2 passwords? They hacked the GW2 Account database? I don’t mind making my account more secure but at some point you gotta ask yourself “Is it worth it?” is it worth the hassle just because 1 out of 100000 players got hacked this way?