Trade post eating $ currently
Just ate my gems and didn’t receive my items wtf….
Same here on the gems. I’ve waited 30 minutes in case the trading post is getting hammered, but I thought would have received my items by now. Hopefully they show up soon. Bought an item with gems from the trading post and it doesn’t show in my purchase history and no mail with the item has showed up, but the gems were deducated.
Spent gems. Received no mail. Delayed in showing that gems were spent.
I just logged in again and see the Trading Post is down for maintenance. Not sure if it is actual maintenance or if there is just too slow of a response so it shows that page, but it at least shows the TP is taking a beating.
yeah better get my purchases or they’ll have some issues on their hands with me and other folks.
It all started to go bad when they annouced the part 3 of the mad king quest, everyone swarmed to lions and the problems started…
Im not willing to accept a 300ish gold loss… lets hope for the best!
OK, I see this is acknowledged now; weekend + holiday event = server overload.
“BLTC Deliveries
If you bought gems or items at the BLTC – delivery is slow right now, but you will get your gems/items, do not worry!
Thank you for your patience."
@Zelot
Unfortunately, it sounds like you have come across this bug https://forum-en.gw2archive.eu/forum/game/bltc/The-Trading-Ghost-Bug/
The problem with delayed gem transaction is likely a separate issue, but those who bought gems with gold during this time period also probably will not get their gems or their gold back.
The only way to guard against this bug for cancelling buy orders is to always cancel a single buy order of low value and confirm that the funds reach your pickup box. Unfortunately, none of the people hit by this bug have ever had their gold or items returned. If you’ve ever paid real money for gems, there is a chance they might reimburse you with some gems. Otherwise, there isn’t much hope.
ANet staff have only made two comments about the issue: either the victims of this bug were hacked, or a simple denial that any problem exists (“gold and items are never lost”). Unfortunately, we haven’t been able to get anyone to even acknowledge the bug exists, much less gotten assurances that it would be fixed. The thread I linked was once a catalogue of support tickets and explanations from bug victims but it has been purged by moderators.
My sales operation is so huge theres no way i can know for sure how much i lost, i did get some of the $$ back from cancled orders but i certain i lost atleast 80-100g today
1 minute after they annouced part 3 of the madking quest, the lag caused screwed it up..
wish i knew for sure how much $ i lost, id make a much bigger stink about it had i been 100% sure the amounts here.
Clearly you were hacked since gold and items are never lost.
There’s still a pretty good chance the gold will appear within a day or so. I’ve had that happen to me.