Guild Wars 2

Hello,

I purchased the Winter’s Day outfit (the 700 gem one). Transaction removed the gems, and the item now appears in my recent purchases. However, no item was delivered via mail (inbox not full), nor did it appear as an item to pick up.

Any assistance would be appreciated.

I submitted an in game bug report as well.

Thanks.

I also purchased some Winter’s Day items as well and did not receive anything. I also tested it by buying other things that weren’t part of the Holiday items and still nothing. I would also like some assistance as well.