Trading Post stole my money and wont give it back

Trading Post stole my money and wont give it back

in Black Lion Trading Co

Posted by: scala.1670

scala.1670

I sent in a ticket as soon as this happened, then relogged to see if it was on my end but still nothing here goes:
Just yesterday i was buying 10 ectos, they were almost 2g in total, 1.85g or so. I put quantity for 10. press buy, i only received one and all the money was taken. I know that i if some one buys the amount there that i should get the refund so i can buy the next higher cost item. Well that was not the case, i ended up with ONE ecto and all the money gone.

Has anyone had this same issue? I would like my money back ArenaNet. Thanks

Trading Post stole my money and wont give it back

in Black Lion Trading Co

Posted by: lackofcheese.5617

lackofcheese.5617

Did you check to make sure you didn’t still have a buy order waiting to be filled?

Trading Post stole my money and wont give it back

in Black Lion Trading Co

Posted by: scala.1670

scala.1670

Nope no buy order.

Trading Post stole my money and wont give it back

in Black Lion Trading Co

Posted by: scala.1670

scala.1670

If this was my fault i wouldn’t complain, but it was defiantly on the side of TP bug or glitch.

I don’t play that much, so that amount of gold is a lot to me and takes me a few days to acquire.