Guild Wars 2

So I create a new Guardian and chose the Fanatic’s Mantle for my shoulders. And I level up to 11 when I can get a blue set of shoulders with an upgrade slot. But I discover that I cannot transmute the look of my Fanatic’s Mantle without loosing said slot. This effectively makes that item worthless.

I have two issues with this…
1. I have other characters with similar items where transmutation doesn’t do this – it leaves the item you’re transmuting it onto alone.
2. I thought that one of the main tenants of transmuting items was to make it so that I could have my character “look the way I wanted”. And this flies in the face of that idea.

I mean it’s not like I don’t spend plenty of real money in the Gem Store so I can buy transmutation stones. And I presume that you want me to continue to do so. …Don’t You? If you do, then I suggest you fix this issue. Because stuff like this makes you “look bad”. And it makes me a decidedly unhappy customer.

Note for those who will undoubtedly take issue with this post: I have lots of characters and I’m very picky about how they look. So I go through lots of stones. But I’m supporting AreanaNet by doing so and it make sense to me that I should be able to make suggestions like this one. So if you don’t agree that’s fine! Just don’t waste everyone’s time replying.

I have no idea what your problem with this is…

When you’re transmuting, click on the Fanatic Mantle, then click on the blue item’s stats, then click on the blue item’s upgrade (if inserted). If there is no upgrade inserted, the empty slot will transfer right on over (it’s directly tied to the stats).

Esplen.3940:

I have no idea what your problem with this is…

When you’re transmuting, click on the Fanatic Mantle, then click on the blue item’s stats, then click on the blue item’s upgrade (if inserted). If there is no upgrade inserted, the empty slot will transfer right on over (it’s directly tied to the stats).

Won’t work for me! I can’t transmute that item at all it seems. Not sure why, just that it makes no sense to me.

Well just now it worked. But it still destroyed the upgrade slot. And just improved the items base stats a bit.

I’ve kept my starter shoulder armor skin on my guardian for 65 levels. You should be able to do it, so there’s something wonky going on. I would recommend unequipping the item you’re wearing and making sure both shoulder pieces aren’t in an invisible bag (it shouldn’t matter, but who knows).

I thought I had a similar problem once with a back piece, and then I realized that I had clicked the new back piece’s appearance instead of the old one. It wouldn’t let me transmute it because it was the same piece (thanks ANet! you saved me).

Pay careful attention to the red text. It’s hard to read but there should be a clue there as to why it won’t transmute. Make sure you’re using a fine transmutation stone if it’s a level 80 item.

Try putting a rune in the empty socket of the other item before you transmute. When you transmute, it won’t show the rune in the transmutation window, but it will be there after the transmutation is complete. At least that worked for my engineer goggles.