Chrome directs me to EU GW2 websites instead of the NA

Chrome directs me to EU GW2 websites instead of the NA

in Forum and Website Bugs

Posted by: Razgriz.7319

Razgriz.7319

When I use Google Chrome, searching for Guild Wars 2 in Google and clicking the link, or typing it directly into the address bar will bring me to the EU websites instead of the NA equivalents (guildwars2.com/en-gb and eu.support.guildwars2.com).

It’s not a huge issue as it doesn’t seem to make much of a difference, but I am based in NA and I find it a bit strange.

Using other browsers such as Internet Explorer or Firefox will direct me to the NA websites (guildwars2.com/en and en.support.guildwars2.com).

~ 80 Elementalist

Chrome directs me to EU GW2 websites instead of the NA

in Forum and Website Bugs

Posted by: draeath.8536

draeath.8536

I wonder if Chrome uses Google to determine your locale, as they tie things to your Google profile fairly tightly. Might give this a look?

EDIT: gotta use a shortlink else for some reason you get garbage instead of the Google Help article.

Chrome directs me to EU GW2 websites instead of the NA

in Forum and Website Bugs

Posted by: Razgriz.7319

Razgriz.7319

Hmmm. That’s an interesting theory. I took a look at the article. Unfortunately, I don’t think that’s the case.

Trying to visit google.com will redirect me to google.ca, which is correct. The account I’m signed into is actually my old youtube account, which also detects that I’m in Canada haha. I have no other accounts tied to my google account.

Thanks for trying

It’s not a huge deal for me, as it doesn’t seem to matter for me whether I use the EU version of the NA version. It might matter to ArenaNet though. Especially with how support tickets are prioritized and such.

~ 80 Elementalist

Chrome directs me to EU GW2 websites instead of the NA

in Forum and Website Bugs

Posted by: draeath.8536

draeath.8536

Huh…

I wonder if they direct Canadian visitors to EU, because of the whole French thing? Perhaps forgetting that Canada happens to be on the other side of the ocean

Chrome directs me to EU GW2 websites instead of the NA

in Forum and Website Bugs

Posted by: Razgriz.7319

Razgriz.7319

Haha, perhaps :P.

~ 80 Elementalist

Chrome directs me to EU GW2 websites instead of the NA

in Forum and Website Bugs

Posted by: UBCToad.6514

UBCToad.6514

I am currently seeing this problem using Firefox.
I type “https://www.guildwars2.com/en” into the URL bar and I get re-directed to
https://www.guildwars2.com/en-gb”.
I live in Vancouver, Canada.

Chrome directs me to EU GW2 websites instead of the NA

in Forum and Website Bugs

Posted by: Mark Katzbach

Mark Katzbach

Content Marketing Manager

Is your browser language set to US English or GB English?

Chrome directs me to EU GW2 websites instead of the NA

in Forum and Website Bugs

Posted by: UBCToad.6514

UBCToad.6514

It was set to “English/United Kingdom [en-gb]”. I changed it to “English/Canada [en-ca]”.
Looks like that fixed it. Thanks!