European Union User Agreement inaccessible

European Union User Agreement inaccessible

in Forum and Website Bugs

Posted by: Wolfdog.2638

Wolfdog.2638

The European Union version of the User Agreement is inaccessible for no apparent reasons.

Both the link available on the non-EU User Agreement page and a direct link from Google researches redirect me to the non-EU User Agreement. I am connecting from an EU country with an EU provider so there is no reason whatsoever for me being unable to reivew the contract that I signed.

I’d like someone responsable for this to provide some explainations or another reasonable way to contact ArenaNet or NCSOFT Customer Support.

Thank you.

Edit: typo.

(edited by Wolfdog.2638)

European Union User Agreement inaccessible

in Forum and Website Bugs

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Sadly, this was addressed many, many months ago, but with no real solution to the problem. If you so desire, you could read the former thread and response.

To contact CS: Top of Page – Support – Submit a Request. Good luck. =)

European Union User Agreement inaccessible

in Forum and Website Bugs

Posted by: Beleth.8249

Beleth.8249

Then there must be something in it they don’t want us to see.

12/5/14 Legendary

European Union User Agreement inaccessible

in Forum and Website Bugs

Posted by: CC Danicia.1394

CC Danicia.1394

Community Coordinator

Next

If you change your language to one of our other supported languages, you can then click on the User Agreement page and see it in French, German, or Spanish.

European Union User Agreement inaccessible

in Forum and Website Bugs

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

But no English? Odd.

European Union User Agreement inaccessible

in Forum and Website Bugs

Posted by: Beleth.8249

Beleth.8249

Not acceptable.

What are you hiding from us?

12/5/14 Legendary

European Union User Agreement inaccessible

in Forum and Website Bugs

Posted by: CC Danicia.1394

Previous

CC Danicia.1394

Community Coordinator

Ah! Now I remember our conversation. We discussed this in a Support Ticket back on December 16th. Here’s the response for you again:

If your browser settings are set for the various languages, you can review them here:

English (United Kingdom) – https://www.guildwars2.com/en-gb/legal/guild-wars-2-user-agreement/
French – https://www.guildwars2.com/fr/legal/guild-wars-2-user-agreement/
German – https://www.guildwars2.com/de/legal/guild-wars-2-user-agreement/
Spanish – https://www.guildwars2.com/es/legal/guild-wars-2-user-agreement/

If you change your browser languages appropriately, you will see the corresponding user agreements. As example, if you are using Chrome, you can go into your settings and allow for English (United Kingdom), French, Spanish, and German. Once you have done that, you will see the appropriate User Agreements.

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