Forum encourages ingame spam mail!

Forum encourages ingame spam mail!

in Forum and Website Bugs

Posted by: Khunvyel.3972

Khunvyel.3972

I already received two gold seller mails in my inbox. I checked the Sender, added them to friendslist to see their name to report them. Sadly there is no real way to report such goldsellers other then “report for scamming AND spamming”.
But the main problem is; The person was level 1 in the “defense of shaemoor” human tutorial zone. There is no way said person could have rightclick and send me because I was once in Lion’s Arch and the other time in the Grove. There is no /who command, so I was wondering how they get my details. Someone walking around and rightclick everyone to friend for handle is unrealistic. Then I realized, that the ingame handle is the same as the forum handle. This data was apparently gathered by siphoning the beta forums. For them, it is a profit to prepurchase one game, to have access to the forums to gather a list of potential buyers.

This way you opened up every goldseller opportunity to just browse the forums for handles to send spam mails to them. By and large, it is nice to have a “responsible” way of a community forum where everyone can be reached ingame if one sees their forum handle… but you also realized that you have made this the easiest way to have RMTs spread their filthy trade.

I suggest you bring a solution soon, for example turning off the .xxxx suffix of the handle for people who have not put themselves mutually on their friendlist, which would have people to actively interact on the forum via private messages to exchange the handle digits.
If this continues, we will be drowning in RMT mails by the end of the month, blocking out the real important mails because we can only hold 10 player sent mails.

(edited by Khunvyel.3972)

Forum encourages ingame spam mail!

in Forum and Website Bugs

Posted by: Khunvyel.3972

Khunvyel.3972

I know, double post, but this has already been read a few times.

I just logged into the game (I always browse my sites first before I do that) to see that I received two additional spam mails since I slept and I am actually amazed to find the older two RMT mailers still online. Given the nature of the handle system, it should be really easy to temp-ban the entire ACCOUNT for repeated gold seller mailing. So here we go, the support can check my ingame mail system, I have kept the spam mails for now to prove their identity. All spam mails come from pvpbanker.com

<Edit: Do not post the names of other players on the forums>

I highly suggest we receive a “report gold seller” button in the right click menu for chat, as well as a button in the mail system, which would all be prioritized before any other report functions. Especially the mail would be an easy way. GM sees copy of the mail, sees gold seller click ban.

I copy this information into a support ticket as well.

(edited by Moderator)

Forum encourages ingame spam mail!

in Forum and Website Bugs

Posted by: CC Dalmarus.8397

CC Dalmarus.8397

Community Coordinator

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. All reports of gold sellers should be done using the in-game ticketing system. Thanks for your understanding and cooperation!