Not bug, but issue with vague deadlines on website

Not bug, but issue with vague deadlines on website

in Forum and Website Bugs

Posted by: Twyll Blackleaf.9641

Twyll Blackleaf.9641

I don’t wish to appear ungrateful when you guys obviously work very hard on communicating with the users of the site. However, I’ve been on the wrong end of some vague communications regarding dates lately, and it miffs me a bit. The stated time of the announcement of the diorama contest winners was “on or around November 5th,” and I have still seen no results yet. I understand that you’re busy, but it is a little bit frustrating. What frustrates me more is that it was stated that Halloween items would be available in the Gem Store “until November 7th.” I assumed this to mean that they would still be available ON November 7th, at least before noon PST, which seems to be a fairly sensible deadline (as it was the deadline for the diorama contest). But the Halloween items aren’t there, and I don’t know at what time they were taken off— only that it was done before I was finally able to scrape together the extra money to buy myself some gems. (Also, the Gem Store isn’t working properly, either, although I assume you already know that, and anyways this isn’t the place for that complaint.)

I understand that it’s likely that these two different deadlines are controlled by two different departments, but sticking fast to deadlines that deprive players of an opportunity to buy things while playing fast and loose with deadlines that grant players some peace of mind is both a little unpleasant and seems like a good way to deprive yourself of their money when they find they can’t buy things with gems they thought they still could.

P.S.: I apologize if the fact that I posted waaaaaay too many pictures with my diorama contest entry due to indecision made it more difficult and time-consuming for you to process them. Feel free to disregard my entry entirely if this is the case.

Not bug, but issue with vague deadlines on website

in Forum and Website Bugs

Posted by: Kodama.9417

Kodama.9417