Question: Where do I post issues I have with moderation on the forums?
You don’t post
Do not post about locked, deleted, or otherwise moderated threads or posts. Moderation happens for a reason. A staff member or moderator may lock a thread before posting in order to promptly curtail continued comments. If you have yet to see a comment by a staff member on a locked thread, please wait for the comment to appear and do not post a new thread on the subject. If you have questions regarding forum moderation, send an email to forums@arena.net.
He might start thinking he knows what’s right for you.
—Paul Williams
I did read that rule, but I’m not posting mainly about my locked posts, but about the issue of strict forum moderation. Besides, doesn’t seem like they want any feedback on improving the forums, the way they post.
Here’s some snippets from the Code of Conduct you might have missed.
Forum moderators have full discretion to address any behavior that they feel is inappropriate. Your membership and participation in these forums is a privilege and not a right. ArenaNet reserves the right to suspend or terminate your access to these forums and/or to the game itself at any time for reasons that include, but are not necessarily limited to, your failure to abide by this Code of Conduct.
All forum content is permitted or removed at the discretion of ArenaNet.
We welcome your suggestions and feedback on how to make this a better place for players with customer support concerns. Please send an email to forums@arena.net, and we will be pleased to review it. Due to the volume of mail we receive, we cannot answer every email, but we read everything.
(emphasis mine)
He might start thinking he knows what’s right for you.
—Paul Williams
Here’s some snippets from the Code of Conduct you might have missed.
Forum moderators have full discretion to address any behavior that they feel is inappropriate. Your membership and participation in these forums is a privilege and not a right. ArenaNet reserves the right to suspend or terminate your access to these forums and/or to the game itself at any time for reasons that include, but are not necessarily limited to, your failure to abide by this Code of Conduct.
All forum content is permitted or removed at the discretion of ArenaNet.
We welcome your suggestions and feedback on how to make this a better place for players with customer support concerns. Please send an email to forums@arena.net, and we will be pleased to review it. Due to the volume of mail we receive, we cannot answer every email, but we read everything.
(emphasis mine)
too bad that mail doesn’t work.
<forums@arena.net.>:
64.25.42.38does_not_like_recipient./Remote_host_said:_501_5.5.2_RCPT_TO_syntax_error/Giving_up_on_64.25.42.38./_
it’s easy to point people towards the complaint counter when that counter is permanently on lunchbreak.
but hey, it was to be expected, given the state of their forum is still as bad as at launch (and they even like to give you infractions for doubleposts you can’t delete, another proof overall poor moderation).
inb4 it gets deleted, but as you said “they read everything”.
too bad that mail doesn’t work.
<forums@arena.net.>:
64.25.42.38does_not_like_recipient./Remote_host_said:_501_5.5.2_RCPT_TO_syntax_error/Giving_up_on_64.25.42.38./_
You should drop the period after .net and try using the actual e-mail address. It works fine.
Regardless, I’m not telling you anything. I’m just pointing out the rules that are already in place.
He might start thinking he knows what’s right for you.
—Paul Williams
Content Marketing Manager
Any and all complaints or appeals about forum moderation should be sent to forums@arena.net.