Ticket Wait times( 4+ days)

Ticket Wait times( 4+ days)

in Forum and Website Bugs

Posted by: SteamPug.7682

SteamPug.7682

Hi, normally I’m not huge on complaining on this type of thing but I have had a ticket open since " Apr 28 07:16 " This is a pretty decent wait time for a answer, even for the question I asked. I’ve been sent new “reply’s” saying it will be dealt with shortly every other day it seems but no full blown reply..

Is there a huge reason behind the massive ticket wait times currently?

Ticket Wait times( 4+ days)

in Forum and Website Bugs

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Yes, there is. https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-older-Part-2-merged/page/12#post3993222

This is the thread you should post your concerns in, as this would not be a Forum and Website Bug. Good luck.

Ticket Wait times( 4+ days)

in Forum and Website Bugs

Posted by: SteamPug.7682

SteamPug.7682

ty………………………………..:)