Just bought the Mad King Costume...
Check if your inbox is full. (10/10)
I only 1 mail, from when you first log in with the halloween event. Deleted that, no other mail but the gems are gone. I ordered this just before the recent patch we had a few mins ago.
:|
That sucks. Only thing you can do now is reporting it at https://en.support.guildwars2.com/ and tell them initially that your inbox is not full (because this will be the first response you will get)
good luck
Okay cheers, i guess they will be very busy, so i won’t be getting my costume until after Halloween. :|
Spoiled within 10 minutes lol
They will soon be back.
https://twitter.com/GuildWars2/status/260610001029169153
Wondrous Achiever \o/
I didn’t buy the Devil Horns, i bought the Mad King outfit for 700 gems…
I’m actually too scared to try and buy anything else on the gem store now…
Had the same thing happen to me, but with the Phantom’s Hood, took the gems but no item :/ (mailbox wasn’t full either)
Sorry to hear that mate, it is disappointing but what can we do. Hopefully we get our gems back or get what we ordered within the Halloween period.
Just to update this, i have just received my costume, not sure if Anet did anything or if it was delayed somehow, but i have it and can finally enjoy this event again.
Mods may now close the thread.
Cheers.