I can see a lot of work has gone into this event, but firstly I was extremely surprised to see no intro or even an invite to the Halloween event in game. Even a mail explaining where to go and what is happening would have been expected as the barest minimum requirement. Then there is very little guidance as to what to do. If you do figure out to visit Lion’s Arch, one is left totally guessing as there is little or no instructions or tutorial, the only instructions I found was for the use of the candy powered matter meter, but even these are very confusing to say the least without some sort of tutorial. For instance with the food fight in Lion’s Arch there is no instructions or intro what-so-ever. One eventually goes up to the table and is asked to simply press F to food fight and that is it, end of instructions. I press F and I see myself throw something, but I haven’t got a clue what to do or what I’m meant to achieve. How do you food fight? Where are the instructions? What is the point of it, can you win anything? Do you target other players as they’re not red, if so which players? Is there any new skills as they’re not showing on the skill bar and if so how do you use them? How do you control throwing, is there different ways to throw? Do you avoid others and if so how, can you move away from the table or what? What are all the boons (buffs) I’m seeing on other players that I target all about? I’m sorry, but this is absolutely ridiculous and this is just one small part of the event that is not explained. Where else in the game world are the events going on if any, I found the event at Lions Arch, but I understand there is more going on? There is apparently a story too, how do you get involved with that? There is a complete and utter lack of answers or instructions and I’m close to simply giving up, my friend has already given up as it’s too frustrating not having a clue what to do or where to go. I’m amazed that something as vital as this has been totally forgotten, especially since it would have taken a fraction of the time it took to make the event to include a suitable tutorial and guidance. Okay one could hunt around on the Internet for the answers, but you most definitely shouldn’t have to do this and there is all sorts of information as you plough through the Internet, good and bad. At first there was very little information what-so-ever and much of the information is now from other users. I have never played any MMO where you don’t have an invite or intro to a new world event or festival, plus every part of the event is always explained properly with instructions and often a tutorial is added when needed too, this is normally common sense and expected as standard.
In hind sight now the event has already been launched in this condition I would urgently send out a mail to every member inviting them to the event with a full guide to each part as it progresses. This isn’t as good as a proper tutorial and guidance you’d expect in the game, but it will suffice as an emergency fix on this occasion. In future please ensure proper invites, tutorials Etc are included with any event as you’d expect. In fact the entire game could do with tutorials and I’ve already read of critics mentioning this as it’s very difficult for people who are new to MMOs, adding this to the game would be very beneficial to many people overall in the long term. I am however an MMO veteran and even I’m still struggling to understand the new Halloween Event, so newbies to MMOs probably wouldn’t have a chance.
Thanks for an excellent game overall. I provide constructive criticism in the hope of making this game even better.