Guild Wars 2

So the client froze during the marionette. I assumed it was my ’net connection so i rebooted the router and joined my party in gandara. The event finished and i was ported up with everyone else but there was no loot chest, either on the ground or as the daily achievement. I took a screenshot but have no idea what section it comes under to report it, so here i am.

Does anyone have any ideas?

EDIT: This happened twice last night, both after phase 2 (the platform). On the first occasion the client simply froze- upon login i was in an overflow, but joined my party on Gandara and finished the event. However no event credit at all, which makes me think this is a ‘feature’ to stop ppl joining the event late and getting the rewards. The second time a lot of ppl also d/c during the event but managed to finish it and still got zero credit.

Generally, if you’re not present at the completion of the event, you won’t get the rewards despite your participation. So if you d/ced and the event finished before you logged back in again, you would not have received credit for finishing the event. As such, you would not have been able to get a loot chest.

This can also happen if you get redirected to a different shard (i.e an overflow or and overflow different than the one you used to be in), since the event participation doesn’t carry across.

If you managed to log back in before the event finished and still received participation credit, then I’m not sure why you wouldn’t be able to loot a chest (unless there’s a daily timer or something on it and you had already acquired it earlier).

Also, you might want to post it in the bugs forum if you think it’s actually a game bug: https://forum-en.gw2archive.eu/forum/support/bugs