1. Make the player bank able to condense like the character bags can so one does not have to scroll down as much if one has extra bank tabs.
2. Have a “Nickname” system so that when whispering to other people or talking in guild chat your nickname appears instead of the name of the character you are on. This will help people to know who is talking without having to ask when they are on a different character. Also maybe have an option to choose which chats the nickname is used in. For instance /g, /m, /whisper ect.