@ArenaNet: We want to HELP you...

@ArenaNet: We want to HELP you...

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Posted by: Scootabuser.4915

Scootabuser.4915

We hate bots as much as you do, tell us what we have to do to get a botter banned, should we report them every day for 7 days straight? Should we get our 10 buddies to all report them at the same time? Do you want us to fraps a video of them botting for a few minutes (the botting AI is painfully obvious). If it’s an automated system tell us what we have to do to trigger it, if it isn’t then tell us how we can make your jobs easier!

TELL US WHAT’s WRONG tell us why the bots we report don’t get banned, we won’t be mad, look at the support for EvE online, they are straight with the players 100% of the time, they give feedback and when kitten goes kitten up they do their best to explain what’s happening and what their doing to fix it, even if half the player base doesn’t understand it gives us a sense that you aren’t just planning your next big event to get us to buy gems.

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@ArenaNet: We want to HELP you...

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Posted by: neon.4863

neon.4863

While I agree that they could be a bit more open with their info, if they release details re: how some bots get away with it and how some legit people get banned they’d be giving botters the info they need to get around whatever system they have in place right now.

It sucks, but just keep reporting in-game, I guess? Get a group together to report if you can – it makes sense that if someone has multiple reports their case would be looked into sooner, at least.