Better Appeal Options

Better Appeal Options

in Suggestions

Posted by: ThiBash.5634

ThiBash.5634

The only way to appeal infraction at the moment is by sending an e-mail. However, it’s rather user-unfriendly: you’ll need to find a way to link to your (often already deleted) post, and then there’s a waiting period of at least several days if your appeal gets treated at all.

And when your appeal is accepted, it can happen that your reïnstated post gets infracted again (had it happen to me once).

So my suggestion is to add an appeal button or form to the forummail you get from a moderator so you can appeal instantly and have the forum provide the basic details such as post number and username. That at least would help a bit.

If you can read this then it is proof that ArenaNet’s moderators just, kind and fair.

Better Appeal Options

in Suggestions

Posted by: Azulia.1745

Azulia.1745

Agreed!
Long time friend and Guild Leader got banned for apparently someone hacking his account. He is still awaiting an answer. He had 4 max level characters and crafting, Hope they take priority to some of these accounts that got compromised.

~Azabella~DragonBrand- Ministry of the Crescent Moon-
http://crescentmoondragonbrand.guildlaunch.com

Better Appeal Options

in Suggestions

Posted by: robinsiebler.3801

robinsiebler.3801

I appealed a temp-ban. I got 1 e-mail asking for my account name, which I provided. I never received any other response, even when I asked for a status a week later.

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