Guild Wars 2

It has become apparent that due to whatever kind of mistake may have cause people to wrongfully spend their in-game tokens or karma on the wrong item (misclick or lag or whatever), there has to be a way for people to rectify their mistakenly purchased items.

Let it be a timer on the transaction that if you do not alter the item (transmute, gem it etc.) it can be sold back to the vendor it came from for the amount you spent, within lets say a 30 min window or so. Easy fix, problem solved, happy customers.

Say you buy, by mistake, an axe for dungeon tokens, and you meant to click to buy a dagger, then simply sell your item back to the vendor and be re-imbursed the tokens you spent.

As it stands now, this is the kind of reply you get from support when bringing issues like this to their attention:

“While I would like to replace your items, the Guild Wars Support Team is unable to replace individual items.”

This is simply not good enough. Either you let players re-imburse their items on their own under said premise, or support has to be able to go in and help out, rather than simply brushing off the request with “we cant do anything…”

So please Arenanet, fix this fast, cause we were promised a game with close to no grief, and this is something that needs to be rectified!

Yeah, I had this happen. I was going to buy my T3 cultural shoulders, and accidentally bought the light armor version instead of the heavy armor ones because they were right next to the heavy armor. And just like that, I was out 18 gold.

Easy fix for this, Anet. Make the vendor price for items you can only buy from vendors (cultural gear, karma gear) exactly equal to what you bought them for. So those 20 gold Tier 3 shoulders I bought should have vendored back for 20 gold. There’s no reason for them to cost 20g, and then only vendor for 2 gold. For the karma gear, let us sell them back to vendors for karma.

Rift has a sell-back feature. Works well.

Every MMO I’ve touched and oh my its been a few over the years has as of now, implemented some sort of fair trade sell back system.
There is no reason whatsoever for this not to be in the game.
Especially so when support apparently is helpless in providing support on a game they created themselves…(yeah I’m a little surprised this is as it seems “impossible” for support to assisst on. How can they not have a way of fixing this??)