Collecting feedback

Collecting feedback

in Suggestions

Posted by: Tyr.2489

Tyr.2489

I know Anet has several methods of tracking in game activity and they probably can make inferences about the data. The forums also offer a place for people to provide more subjective feedback about the game that may not be obtainable through inferential statistics, but I was wondering about the players who don’t use the forums. People often bring up the silent majority vs the vocal minority issue causing unwanted change in the game. Whether this situation is true or not I cannot say, but it makes me wonder how Anet can collect more subjective player opinions from people who don’t frequent the forums. Just off the top of my head here are a couple ideas:

-Make use of the in-game mail to send out polls to players on what features they want or don’t want to see in upcoming updates.

-From time to time(not super often but maybe like once or twice a month) make use of a pop-up questionnaire that has quick answer questions and a space to write some feedback if desired. Basically the same idea that was used to collect immediate feedback on content during the beta test events.

*If you have alternative ideas or agree/disagree please post. I would like to see what people think. Thanks

Collecting feedback

in Suggestions

Posted by: Nox Aeterna.2965

Nox Aeterna.2965

Honestly , if most of the players would stop to answer a list of even 10 question per month , this game would progress much better.

But i think most would just close the window.

So would the majority answer? I really dont think so , still would be more than the forum feed back for sure.

Gear Grind: Confirmed – Searching New MMO: Found – Changing MMO: Waiting Launch

Collecting feedback

in Suggestions

Posted by: Tyr.2489

Tyr.2489

Your are probably right Nox; many people would probably close the window and not think twice about it. If it were just once a month it could be implemented into the monthly achievement requirement or offer a small reward of it own, i.e. fill out the 1 minute questionnaire and get a jug of karma or 5% of the exp to lvl. Something small but totally worth it.

Collecting feedback

in Suggestions

Posted by: robinsiebler.3801

robinsiebler.3801

I have an opinion. I also used to be a game tester and I am an SQA Engineer. I would happily answer 10 questions every week!

This message was brought to you by a Kitten Who Cares!